Analyst - Capital Market

Permanent contract|Bangalore|Banking operations processing

Analyst - Capital Market

Bangalore, India Permanent contract Banking operations processing


Complete adherence to the SLA as agreed for the process (100% accuracy on the entire request processed)

Productivity, accuracy and adhering to SLA’s

Ownership of the task performed.

Ensure to escalate issues at the right time.

Ensure smooth functioning of BAU in TL’s/Manager’s absence.

Ensure there are no emails in ageing which are assigned.

Ensure to resolve all the queries within the agreed TAT.

Maintain timeliness & accuracy for all deliverables & ensure business is not impacted in your absence by creating 2 level back up.

Business Communication: Provide timely response - no mails to be unattended /use calls instead of back to back mails.

Preparation of checklist for the task assigned and updates SOPs on time.

Ensuring the accural of charges from client and business lines for all regions/location

Cross training and complete KT transfer to new resources.

No defaults on operation activities such as declarations to markets and chargeback’s.

Compliance with documentation and all approvals sought and recorded before sending out the declarations

Ensuring that all clients related guidance is followed with respect to qualifications, account information etc

Following the SLAs for all deliverables

Following the SLAs for all deliverables

Filing all the declarations in appropriate modules in the system

Responsible for adherence to global SLAs and KPIs relevant to Market Data and DMA/SDMA (scope of controls, reconciliation levels etc.)

Oversees the day-to-day functioning of the Market Data (MIDAS / DMA-SDMA)

Coordinates closely with US, EMEA and APAC based team members

Escalate issues with regards to client recharge and invoice discrepancies

Work with ITEC to optimize data accuracy, integrity and performance

Work with other departments including Compliance, Finance, Accounting and Client Services in issue resolution

Develops, proposes and gains approval on recommended process changes

Profile required

2-4 years experience with operations back ground

Ability to learn quickly and support the team

Willingness to work in APAC and EMEA shift

Knowledge on Capital Markets preferred

Why join us

“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.

Business insight

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.
Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.
If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!
Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices and sharing their skills with charities. There are many ways to get involved.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 21000NR5
Entity: SG Global Solution Centre
Starting date: 2021/10/28
Publication date: 2021/09/15