Application Support Analyst

 Montreal, Canada       Permanent contract        Information Technology


Day-to-Day Responsibilities:

• Responsible for applications used by traders, sales and middle office, and risk

• Responsibility includes software releases, configuration, monitoring and support of all production system components and infrastructure.

• Support, develop and maintain multiple code bases, build systems, own related processes and deliver frequent releases with high quality.

• Ensure system availability, performance, capacity, and monitoring through proper response to incidents, events and problems.

• Troubleshoot technical or functional issues in a complex financial environment to provide timely resolution, with various applications and platforms that are global.

• Develop applications to automate manual operational tasks as well as build custom real-time monitoring tools and reports.

• Partner with application support/development teams in New York and Paris.

Profile Required

Experience Needed:

• DevOps, Support or Developer experience across different stages (inception, analysis, design, implementation, runtime, maintenance and support).

Technical Skills:

• Programming background in scripting language (TCL, Perl, Python, PowerShell, etc.) or in a structured, object-oriented language (C#, Java, ASP.NET 2.0, etc.)

• Comfortable working on Windows environments.

• Experience working with relational databases, excellent SQL skills.

• Deep understanding of the Agile and Continuous delivery

• Experience with one or more: 

o Source control management systems (ex : GIT, Subversion, TFS); 

o Continuous integration (ex :Jenkins, Docker, TeamCity, Chocolatey), 

o SQL Server Data Tools (ex: SSAS, SSIS, and SSRS)  


• Energetic, self-directed and self-motivated, able to build and sustain long-term relationships with business and colleagues.

• Ability to solve problems with a keen eye for details; a strong desire to learn and contribute solutions and ideas to the team.

• Exceptional analytical skills, able to apply knowledge and experience to propose creative, value driven viable solutions.

• Self-directed, independent and comfortable in a fast paced, ambiguous and matrix environments.

• Can manage multiple tasks and use judgment to prioritize and escalate to achieve desired outcomes.

• Strong verbal and written communication skills.

Desired / Plus:

• Knowledge on Capital Market and Investment Banking Activities.

• Knowledge of credit risk concepts

• Experience with credit risk systems 

Educational Requirements:

• Undergraduate or Graduate degree in Computer Science or related concentration

Business Insight

Societe Generale opened its Canadian headquarters in Montreal in 1974 to offer its financial services to corporations, financial institutions and governments. The Toronto and Calgary offices were opened in 1978 and 2006 respectively.

We now employ over four hundred people, both in the traditional banking sector (investment banking, funds and trading activities) and in the field of information technology, with the opening of our SG Montreal Solutions Centre subsidiary which, thanks to its geographical location and its cultural diversity, provides computer support and development for the New York and Paris teams.

Interested in Corporate Social Responsibility matters such as contributing to the protection of the environment or giving back to the local communities?

Several Employee Resource Groups have been put in place at Societe Generale in Canada to help you achieve a sense of fulfilment towards causes that matter the most to you!

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Job code: 20000215
Business unit: SG CIB
Starting date: Immediate
Date of publication: 11/02/2020
Share on

Application Support Analyst

Permanent contract   |   Montreal   |   Information Technology