Application Support Engineer - DevOps

Permanent contract|Bucuresti|Information Technology

Application Support Engineer - DevOps

Bucuresti, Romania Permanent contract Information Technology

Responsibilities

You will work on the marketing websites used for B2C activity on equity and exotic derivative products issued by Societe Generale Investment Bank. The websites handle more than 250.000 products that are priced every second and each price tick is displayed in real-time on the website alongside with other information relevant about each product. In total, we manage >10 websites for all the countries where these products are sold. If you want to have a look, you can start at our country selector: http://warrants.com and then navigate to each country.

What you will do:

• Involved in level 1/2 production (and non-production) environment monitoring, incident resolution, troubleshooting and requests handling;

• Act as the main contact for business, development team and infrastructure teams;

• Continuously improve and automate monitoring and alerting;

• Develop and maintain the tools necessary to manage the environments;

• Release deployments in production & UAT;

• Automate & continuously improve the deployment process;

• Participate, by rotation, in disaster recovery exercises and other weekend operations;

• Handle the application access rights;

• Be responsible for the in-house CMS (Content Management System) configuration on product classification menu, product attributes, banners, editorials and adverts;

• Document incident patterns and solutions/workarounds to solve them;

• Work with Continuous Delivery and Agile methodologies.

Profile required

• At least 2-3 years’ experience with application support;

• Good knowledge of SQL, Microsoft Windows Server and/or IIS (Internet Information Services);

• Basic knowledge of HTML and XML;

• Good communication skills & ability to summarize key messages, curiosity and patience to investigate complex issues;

• Client-driven approach & service oriented;

• Knowledge of Powershell, basic networking and scripting or willingness to learn;

• Advanced HTML skills;

• Experience with a monitoring tool (ideally Geneos) and automated deployment tools (ideally XLDeploy, Jenkins), ServiceNow;

• Some experience with Microsoft Visio & Photoshop.

Why join us

At SG GSC, you will find a flexible workplace and culture, autonomy, constant learning opportunities, dynamism, and talented people, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.

If you feel like ambitiously pursuing your goals, then you have come to the right place.

Business insight

We are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 21000F4R
Entity: SG Global Solution Centre Romania
Starting date: 2021/08/20
Publication date: 2021/06/09
Share