ASSOCIATE for "On Boarding & Review Client Documentation" at SOCIETE GENERALE MADRID

 Madrid - Spain       Permanent contract        Corporate and Investment Banking


Prepare and maintain key information for his/her client portfolio, globally support the front-office bankers.

Collect the documentation from the clients:

  • Collect all private documents & data from clients

  • Explain rationale to clients in case of push back and manage client calls if needed

  • Control/Certify that client documents are meeting requirements and propose alternative documents in case of push back

  • Store client documents and enrich rules in Document repository

  • Hold client visits in order to facilitate the reception of documents whenever needed

Act as “Case Leader” with an end to end responsibility:

  • Coordinate the “case” (new account to on board or existing client to reviews) & provide transparency to the Front-Office

  • Manage interactions with other regions to collect documents for different jurisdictions

  • Dispatch/transfer the case to relevant KYC analyst 

  • Obtain FO sign off to validate the KYC

  • Escalate blocking or complex case to stakeholders with expected action plan and follow up. If necessary call for relevant decision committees to make arbitration.

Profile Required

 3 to 5 years of relevant work experience in a similar role, in Compliance, Regulatory teams, Consultancy, KYC and Risk Management in financial entities or similar.

  • Excellent command of MS Office (Excel, Powerpoint, Word)

  • Degree in Law, Economics or similar

  • Client oriented / Capacity to interact at any levels with the Client / Ability to place client’s interest at the heart of actions

  • Cooperation, ability to work with multiples interlocutors of different levels/backgrounds and from various business units

  • Strongly results oriented and problem solver

  • Intellectual rigor regarding the follow up of priorities and files

  • Negotiation skills – conviction

Business Insight

Société Générale Corporate & Investment Banking is looking to hire an Associate, based in Madrid, to reinforce its Operations/Client Facilitation team (CFA).

At the core of Société Générale’s universal banking business model, the Corporate & Investment Bank is a well diversified and leading player with 12 000 professionals present in over 40 countries across Europe, the Americas and Asia-Pacific.

Standing by its clients across sectors, the Corporate & Investment Bank tailors solutions for them by capitalizing on its worldwide expertise in investment banking, global finance, and global markets.

More specifically the Client facilitation Teams are in charge of the:  Coordination and monitoring of the E2E Performance for OB and leading improvements actions 

Taking ownership of the client relationship, being the external clients’ privileged point of contact for the whole duration of the OB Process, either from A to Z (for Legal process) or as escalation (for KYC flow activities)  Steer & communicate on the chain performance to senior management 

Collect all required documents & information from external clients during OB or review processes upon Front delegation. As a priority the team will start focusing on periodic reviews.

The CFA department is global, with teams in Europe, in the US, in HK and India.

All our positions are open to people with disabilities

Job code: 19000S7I
Business unit: SG CIB
Starting date: 01/12/2019
Date of publication: 14/10/2019
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ASSOCIATE for "On Boarding & Review Client Documentation" at SOCIETE GENERALE MADRID

Permanent contract   |   Madrid - Spain   |   Corporate and Investment Banking