Business Analyst

Permanent contract|Bangalore|Banking operations processing

Business Analyst

Bangalore, India Permanent contract Banking operations processing


-Elaborate and ensure Business standardised  communication content and vocabulary (provide clear , concise , logical and valid proposal/thoughts as solutioning to Requestors if required)
-Conduct self check (apply predefined controls/logical thoughts) and incase of clarification /opinion consult product controllers . Bench Mark to acheive at 99%
-Productivity to be maintained at 98% (of which 3% devoted to cross training on the process; 2 % reading /learning Industry topics like WEBINAR, SG News , SG Insite , CLIC Process sessions)
-Sensitive and adaptable to Business requirements in terms of Time Zone Coverage
-Recognise sensitivity of mail and ensure to alert Managers in case of escalation /higher management looped in the mail . Further ensure to distribute process changes /change management / Business related information impacting process as part of Knowledge sharing initiative
-Incase of dependency in process escalate delay in response from dependent teams to Managers
-Lead on Process Improvements / Process Optimisation / Process Transformation by Sit ins with Product Controllers , Managers and Team members (contribute 10 min 15 max proposals)
-Master Group and GBIS Normative Standards as part of Change management initiatives and present /explain to team members
-Practice and Implement the concept of RACI (Responsible , Accountable , Control and Information) on deliverables

- Ref to Competency Guide reflect Teamspirit, Responsibilty , Commitiment and Innovation leading to increase in service impact to our clients
- Expert understanding of Client Data management concepts , Referential Systems and its functions / IT Arch in terms of designs/flows
- Expert understanding of Risk and Operational risk aspect of the process , Related process controls , Business Impact Assessment , Business Continuity Plan,Continuous Imp and Lean methods , Six sigma Expert concepts and CSLA

- Assist Team in CREW automation and change management process 
-Delivery of all automation related topics pertaining to GDO without much defects, required to maintain 100% accurate
- Lead all identified automation projects autonomously with validation of Onshore Partners 
-Deployment of CROSS services to KYU teams - enable the smooth transition of activities related to KYU teams
-Industrialization of the Doc & Data Utilities - identified Use Cases to be reviewed along with BU's and approval sought for implementation
- Lead Change management process with PCRU, BU's after every release, being available to them during the process thus ensuring complete transition / training

Profile required

  • This role desires a person who possesses a graduate or a post graduate degree with a minimum of 4 years of experience.
  • He/she should have knowledge on sourcing of static data information of third parties from public and private data providers and analyzing, validating, proposing/updating the data in RCT, the SG group referential data base
  • Good Knowledge on Client Reference data .
  • Technical 

  • Knowledge in MS-Office tools
  • Navigating through Regional Registries/Regulators, External Regulated Sources.
  • Technical know-how of external providers will be an added advantage.
  • Good knowledge on various regulations
  • Excellent communication skills both written and oral
  • Behavioral

    • Drives for Results
    • Effective Communication skills
    • Solves problems and analyses issues
    • Good Conceptual Skills
    • Takes initiatives and ownership

Why join us

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Business insight

At Societe Generale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 21000X0Z
Entity: SG Global Solution Centre
Starting date: 2021/12/30
Publication date: 2021/11/11