Business Analyst - KYC Control Tower, Associate

Permanent contract|New York|Banking operations processing

Business Analyst - KYC Control Tower, Associate

New York, United States Permanent contract Banking operations processing


  • Perform monthly controls on SG Americas customer population to ensure that customers are reviewed accurately based on the AMER client definition and frequency matrix. 
  • Perform in-depth root-cause analysis on anomalies identified through execution of monthly controls.  
  • Escalate anomalies identified in the customer population and referential systems
  • Ensure timely resolution of anomalies identified
  • Ensure changes to the campaign(s) are monitored and have adequate management approval 
  • Document and store all workpapers with sufficient audit trail to evidence proper execution of controls. 
  • Review monthly controls from other regions that impact Americas population and present to management clear and concise conclusion for local approval
  • Maintain strong working relationship with other Control Tower teams, CLD/KYC production team, the business lines and Compliance 
  • Brings his or her knowledge to the local studies and projects of processes optimization and / or implementation of new products or activities

Profile required

Hard skills (required)

  • Advanced Microsoft Excel Skills

Soft skills (required)

  • Excellent problem-solving skills and ability to meet time commitments

  • Ability to work independently and use judgment to address all issues and concerns

  • Strong analytical skills and ability to convey results of analysis in well written proposals

  • Strong organization skills


  • Graduated with a Bachelor/Master’s degree in business or economics or related subject

  • First experience in data analytics, investigation, and auditing

Desired / Plus

  • Knowledge of KPI reporting and dashboard reporting

  • Knowledge of the Financial Services industry


  • English fluent.

Business insight

The aim of Société Générale’s Global Business Service Unit (GBSU) is to deliver day-to-day services to GBIS BUs (Wholesale) and their clients to accelerate the transformation.

Within GBSU, Client Lifecycle and Digital Group (CLD) acts as a transversal client group for all B2B clients and oversees operations and IT associated with the client lifecycle. Notably, CLD is responsible for implementing and assuring consistent application of SG’s local and global KYC Policies and procedures, FATCA and any other regulatory requirements associated with onboarding a new client and performing annual periodic KYC reviews of existing clients (e.g. determining the required documentation to fulfil regulatory and SG’s requirements).

Reporting to the CLD department, the KYC Control Tower is the team overseeing the Americas customer population, including notably preparation of the annual KYC reviews campaign, continuous surveillance of the customer population and maintenance (relationship closures, restrictions, etc). The Control Tower works directly with all stakeholders involved in the client lifecycle (business lines, Compliance, Audit, SG’s Head office and other regions).

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 22000JVB
Starting date: 2022/08/23
Publication date: 2022/07/27