Client Project and Account Support

International Volunteer Program|Milano|Innovation / Project / Organization

Client Project and Account Support

Milano, Italy International Volunteer Program Innovation / Project / Organization


Client Project and Account Support
The team is in charge of the "clients change" (Project Management for the Client Projects, client request and onboarding) and support on all adiminsitrative tasks needed for the relationship between SGSS and its clients.
Its main missions are:

  • Ensure effectiveness in managing Clients on boarding, support their transformation projects and all change needs
  • Grant accuracy in administrative tasks
  • Acting proactively for the Clients satisfaction and their loyalty

Your main tasks are :

  • Define project scope and planning in line with the requirements collected from the Clients and internal functions.
  • Organize on-boarding activities in cooperation with IT and Operational functions in order to improve and maximise onboarding capability and cost efficency.
  • Manage the projects and client requests in progress, in term of tasks, resources, budget and risks.
  • Organize and animate periodical status updates (internal and with the client), taking care of the production of project documentation 
  • Take care of all administrative tasks related to client set-up (i.e. KYC files, tools set-up, account and flows structure and set-up,etc..)

Profile required

PLEASE NOTE that since this program is primarily an international development program, candidates cannot apply to a VIE assignment in their own country of citizenship.

To facilitate the examination of your application by our English-speaking managers, we thank you for applying in English.

  • Graduate with a Master degree from Business/Engineering School or University with a specialization in Finance / Project management.
  • A previous experience in project management in banking sector, business analysis or client relation would be appreciated
  • Good communication and presentation skills
  • Proficient/Good command of MS Office
  • Fluent in Italian and English
  • Good analytical skills and ability to understrand requirements and constraints of stakeholders
  • Able to mediate and ease agreements 
  • Proactive, acting with dedication and tension to results, aiming to work autonomously and to complete tasks on schedule with accuracy and timeliness
  • Interested into developing competencies and knowledge, taking in charge projects even beyond the usual area of business

The VIE assignment in a nutshell :

This VIE in Milan is to begin as soon as possible but you need to plan 3 months between your application date and the beginning of your VIE assignment. It will last 12 months.
The VIE is a specific contract, under Business France’s eligibility criteria, opened to candidates under 28 and from the member states of the European Economic Space. For further information (including your financial indemnities), please see Mon VIE-VIA Business France.

We would like to draw your attention to the fact there that your VIE mission could potentially get postponed, depending on the evolution of the health crisis and subjects to the decision made by the Crisis and Support Centre of the Ministry of Europe and Foreign Affairs (MEAE). In addition, the selected candidate will only be paid upon confirmation from Business France and arrival in the country of assignmen

Why join us

As soon as you arrive, you will be integrated into our teams and will learn every day alongside our experts, who will support you in your tasks. Gradually, you will become more independent in your projects, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.

At the end of your VIE, various opportunities could be offered to you, in France and abroad.

Business insight

At Societe Generale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. 
Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA. 
If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating? 
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 22000I2H
Entity: Société Générale Securities Services
Starting date: 2022/08/01
Publication date: 2022/06/14