Client Projects Assistant - VIE Milan

 MILANO - Italy, Italy       International Volunteer Program        Customer service

Responsibilities

Your missions:


Within Client Services and supporting the Client Project team, the VIE will be involved in several topics as:

·         Support the head of PCL in manage the Project portfolio of the clients;

·         Support the project sponsoring and budgeting process;

·         Assist the project manager in the execution of the project for specific tasks assigned;

·         Produce periodical management reporting on project and change requests;


--Main contacts are both internal in SGSS SpA (local staff), the SGSS head office. Regular relation with PCL team and the Team leader on daily basis. Timeliness in report and address specific client issues.


The VIE assignment in a nutshell:
 
This VIE in Milan is to begin as soon as possible but you need to plan 3 months between your application date and the beginning of your VIE assignment. It will last 24 months.
The VIE is a specific contract, under Business France’s eligibility criteria, opened to candidates under 28 and from the member states of the European Economic Space. Please see www.civiweb.com, in order to have more details regarding your financial indemnities.


Profile Required

Your profile:


Graduate with a Master degree from Business/Engineering school or University, majoring in economy 
Previous experience in a bank, in project management or in project portfolio management 

You are fluent in English and Italian.
You are proficient in Office application.



Capabilities:


Client focus/relation skills:

  • The candidate should have skills in client focusing in order to have always in mind the client interest in taking every choice or decision.
  • A good interpersonal and relation skill is always welcome in the occasion to be in touch with client referents. 

Accuracy and formalization skills:

  • As Client Project support it is very important to be accurate in producing and update documents and deliveries in general.
  • To be able to formalize document with clear, accurate and short messages is a must in project management.

Ability to work under time contraints:

  • Timeliness and work under a strict dealine is the normal situation for a Client Project  assistant,  in order to keep the planning agreed with internal functions and the Clients.


Why Join Us

Evolution:


The candidate will be able to obtain a complete view of the activities of different business lines of SGSS in Italy. He/ She will be introduced to project management methodologies; He/ She will be able to develop skill related the working organization and planning. He/she will be learn the way to be in touch with the Clients.




To facilitate the examination of your application by our English-speaking managers, we thank you for applying in English.

Business Insight

Your environment:


In Milan based, will be part of Client Services team, the VIE will be a Project Client Assistant with the scope to support the Project Client Team (PCL)

Client Services Department  is the function in charge of the Client relationship and client support for the non ordinary topics related the services provided by the Bank. Starting from the on boarding and SLA definition, in the run activities and during the big or small changes, the Client service goal is to keep high the satisfaction level of the clients.

In particular the role of Project Client manager it to manage with effectiveness the Projects and Change Requests required by the Clients, understanding the Client need and coordinating the bank in order to deliver with quality, timeliness and taking care of the cost coverage. Project management methodologies are applied in this context.

All our positions are open to people with disabilities

Job code: 19000OKV
Business unit: Société Générale Securities Services
Starting date: Immediate
Date of publication: 23/10/2019
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Client Projects Assistant - VIE Milan

International Volunteer Program   |   MILANO - Italy   |   Customer service