Client Relationship Analyst with French (KYC Wholesale)

Permanent contract|Bucuresti|Banking operations processing

Client Relationship Analyst with French (KYC Wholesale)

  • Bucuresti, Romania
  • Permanent contract
  • Banking operations processing


Perform back-office activities meant to identify, analyze, and check conformity level of documents provided by the client.

Specifically, you will be required to:

  • Prepare client grouping before discussion with FO - preparation of outreach strategy;
  • Identify priorities of the day: Monitor client outreach pipeline & deadline to manage cases to follow in the day;
  • Documents collection preparation: Review the list of outstanding Global and Local private requirements requested in the tools;
  • Engage the client to obtain the missing requirements sent by email (reminders by phone and mail);
  • Explain rationale to clients in case of push back and manage client calls if needed;
  • Doc collection verification: Control received client documents are meeting requirements;
  • Escalate blocking or complex case to stakeholders with expected action plan and follow up;
  • Monitoring of the team portfolio via KYC Reporting (pipeline, priority, deadline, capacity, alerts, case allocation & contacts).

Profile required

  • Good understanding KYC notions and specific regulations (ex. Client Onboarding & Review, knowledge of Global Know Your Client (KYC) and KYC Policy, etc.) – preferably, 1-2 years previous experience in banking;
  • French and English are mandatory (minimum B2 - written and reading);
  • Knowledge of Microsoft Office products (Word, Excel, Outlook);
  • Ability to clearly interact with stakeholders, levering business, and compliance knowledge to enable risk management well balanced with business development;
  • Process improvement approach/ contribution to overall process transformation (ideas generation, solution testing);
  • Accountability for the analysis results determining further business decisions (client onboarding, risk management resolutions in case of high-risk clients, etc.);
  • Capability to identify creative & compliant solutions for specific cases to enable resolution;
  • Organization and attention to details, management of daily tasks in a structured manner;
  • Team spirit, flexibility, and openness to change.

Why join us

SG GSC is a Great Place to Work® certified company. Here, you will find a flexible workplace and culture, autonomy, constant learning opportunities, dynamism, and talented people, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.

If you feel like ambitiously pursuing your goals, then you have come to the right place.

Plus, you will enjoy all our benefits:

  • competitive compensation & remuneration, including annual performance bonus;
  • preventive healthcare plan, and group health & life insurance;
  • wide range of flexible benefits within a monthly budget;
  • office perks, wellbeing and mental health programs;
  • various social benefits and bonuses for personal or family events;
  • 9-to-5 workday & hybrid model with work-from-home enablement bonus at onboarding; 
  • additional paid and unpaid time off, including Sabbatical leave;
  • learning and growth opportunities based on individual development and career plans;
  • unlimited access to various eLearning resources.

Business insight

We are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. 

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us! 

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

  • Reference: 230007KH
  • Entity: SG Global Solution Centre Romania
  • Starting date: 2023/07/01
  • Publication date: 2023/03/16