Client Support Officer

International Volunteer Program|Luxembourg|Banking operations processing

Client Support Officer

Luxembourg, Luxembourg International Volunteer Program Banking operations processing


Société Générale Securities Services (SGSS), the Securities Business Line of Société Générale Group is one of the first Administrators and Custodians of Undertakings for Collective Investment (UCIs) in Luxembourg. It offers a full range of securities services to institutional clients: Cash Management, Custody and Depositary Bank services, Fund Administration, Asset Servicing services and Transfer Agency services.

Your role:

You will be part of the “Client Service Managers” team covering Alternative Investment Funds where you will contribute to the support of our long-term relationships with our clients and internal partners. You will be given the opportunity to front, under the supervision of our CSM, key clients. You will have, as well, a direct exposure to the SGSS Luxembourg senior management.

Main responsibilities:

  • Support and help organizing client service review meetings
  • Participate to AIFM due diligences and Client Service Reviews meeting
  • Consolidate KPIs, board packs, quality charts for the AIF clients
  • Produce and send various reports for our clients
  • Administrative tasks anticipating the accounts opening in our system
  • Support on operational procedures documentation (e.g. Service Level Agrement, procedure)
  • Follow-up on overdrafts
  • Make and organize general communication to our clients
  • Maintenance of static data’s and authorized list of signatures
  • Support on some audit requests
  • Support the invoicing team
  • Support credit risk

Profile required

Your profile:

  • Knowledge of the AIF industry
  • Fluent in English, French or German/ Italian
  • Self-driven and able to work independently
  • Good communication skills.
  • Teamwork skills

The VIE assignment in a nutshell 

This VIE in Luxembourg is to begin as soon as possible but you need to plan 3 months between your application date and the beginning of your VIE assignment. It will last 12 months.
The VIE is a specific contract, under Business France’s eligibility criteria, opened to candidates under 28 and from the member states of the European Economic Space. For further information, please see

Why join us

As soon as you arrive, you will be integrated into our teams and will learn every day alongside our experts, who will support you in your tasks. Gradually, you will become more independent in your projects, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.

At the end of your VIE, various opportunities could be offered to you, in France and abroad.

Business insight

At Societe Generale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 220007N1
Entity: SG Luxembourg
Starting date: immediate
Publication date: 2022/06/14