Client Support Officer - VIE Luxembourg

 Luxembourg, Luxembourg       International Volunteer Program        Corporate and Investment Banking


Your responsibilities include:

  • Consolidate KPI, Board packs, quality charts for institutional and UCITS clients of SGSS.
  • Produce and send reports for clients within SIGMA (regular or not) or SITI
  • Administrative tasks anticipating the accounts opening in SITI or SIGMA
  • Administrative tasks anticipating Gallery and GFT accesses
  • Follow up of overdrafts, or blocked flows linked to possible overdrafts
  • Support and Demo for Gallery and GFT users
  • General communications to SGSS Lux Clients
  • Maintenance of static data and authorized signatures
  • Support on Client service review statistics
  • Support on some audit requests

The VIE assignment in a nutshell 
This VIE in Luxembourg is to begin as soon as possible but you need to plan 3 months between your application date and the beginning of your VIE assignment. It will last 12 months.
The VIE is a specific contract, under Business France’s eligibility criteria, opened to candidates under 28 and from the member states of the European Economic Space. For further information, please see 

Profile Required

Your profile

Graduate with a Master degree from Business school or University in Finance and economics.

A previous experience in Investment Banking would be appreciated.

In order to facilitate the candidate’s integration, it is very important for the candidate to have basic knowledge of the legal and regulatory environment of the Luxembourg investment fund industry as well as basic understanding of the organization and the functioning of an investment fund in general.

English mandatory is the main language for our business, for interacting with our International clients and within the SGSS group


Required to interact with French clients and within SGSS group.

Why Join Us

This mission will enable the candidate  to develop the following skills:
- Understanding of the Funds industry for TA, FA and Custody

- Project management
- Organizational skills
- Flexibility

- English / French language

- Effective Communication skills

- Team work

Business Insight

Your environment

You will be part of the Client Administrative Support team, covering Administrative support to Client Service Managers in charge of Assets-Managers, Management Companies and Institutional Clients.

As a Client Support Officer within SGSS Client Service Department, you will be an active player in supporting SGSS’ Client Culture.

You will contribute to the support of our long-term relationships with our clients and internal partners.

We require you to be inquisitive, to suggest new solutions to improve the quality of service delivery.

You will have to actively listen in order to understand the precise requirements of our internal partners and clients.

Day to day, you will create value for the client whilst taking into account the risks for SGSS.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Job code: 19000EOL
Business unit: Société Générale Securities Services
Starting date: Immediate
Date of publication: 24/11/2019
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Client Support Officer - VIE Luxembourg

International Volunteer Program   |   Luxembourg   |   Corporate and Investment Banking