Closing Case Officer

Permanent contract|Jersey|Private Banking

Closing Case Officer

Kleinwort Hambros
  • Jersey, Channel Islands
  • Permanent contract
  • Private Banking

Responsibilities

SG Kleinwort Hambros has more than 200 years of experience helping individuals, families, entrepreneurs, trusts and charities to manage their wealth. From expert wealth planning advice and investment strategies to specialist lending products, we provide the personal approach clients would expect from a modern and responsible private bank.

Description of the Business Line or Department

The purpose of the Fiduciary department is to deliver a high-quality trust and company administration service to the
underlying client base in the most cost effective and commercial manner for the ultimate shareholder.
The business line has SG Trust Asia, SGKH Trust CI Limited and SGKH Trust London within its scope.

Summary of the key purposes of the role

The closing case units’ purpose is to support the business unit and complete the day-to-day activities involved in
the closing of client structures once a formal request for action has been received.

The closing case unit are responsible for all activities, BAU and closing related, where the client has given us clear
instructions to transfer the assets to another service provider or wind up and distribute the assets and or where
we as a business have given notice to the client to exit and transfer their assets to another service provider.

To support and work with the KH Group Trust Contentious and Closing Cases Manager to manage all relevant
internal and external stakeholders involved with the closing structures.

To provide Management information to the Executive Trust Committees and the Board when required.

To develop understanding of the JFSC/ GFSC regulations and AML/ KYC legislation (Plus any others that are
relevant) and how they impact the day-to-day activities.

To maintain all policies, procedures related to the closing case activity and ensure Source is refreshed to reflect
all updates.

Summary of responsibilities

  • Dissolution of company / termination of trust by way of distribution of assets
    Agree plan for transfer out
    Review of due diligence / tax info to ensure that closure can be progressed
    Ensure all tax authorities / registrars records are updated/informed as required by regulation
    Raising initial “termination” fee, and moving fee profile to TS only
    Appointment of liquidators / lawyers to draft termination documents
    Liaison with beneficiaries / person to whom the assets are to be transferred
    Take final fee
    Transfer remaining assets



  • Transfer out of administration to another service provider
    Agree plan for transfer out
    Review of due diligence / tax info to ensure that we can progress to closure
    Ensure all tax authorities / registrars records are updated/informed as required by regulation
    Raising initial “termination” fee and moving fee profile to TS only.
    Review of new provider to ensure they are fit and proper as per our requirement under the Codes
    Appointment of lawyers to draft transfer documents
    Accounts Preparation
    Liaison with new provider and confirm re-registration requirements for assets



  • Wind up of dry structures
    Contact former client to discuss funding and provision of any CDD required to progress liquidation
    Identify most cost-effective termination
    Move to TS only on fee profile
    Liaise with Reg Agent to strike off (company) or draft minute for termination (internally – trust)
    Confirm final termination



  • Dissolution of company / termination of a trust within a continuing relationship / structure.
    Most of the work should be done within the BAU unit, as continuing communication with client to ensure all CDD and filing requirements can be met.
    Closing” unit to advise on plan for and method of dissolution
    Ensure accuracy and integrity of NavOne data throughout the closing process
    Ensure all Fee supervision processes are respected
    Ensure all CDD/KYC processes are followed in respect of all transactions
    Complete the internal checklists
    Ensure Archive and Safe custody processes are followed

Profile required

Competencies and qualifications 

  • Operate within the parameters of the competencies as defined in the SG Leadership Model
  • Professionalism and Enterprise
  • Team Spirit and collaboration
  • Innovation with focus
  • Knowledge of legal, regulatory and industry requirements in each jurisdiction
  • Knowledge of business processes, standards, policies and procedures
  • Change Management
  • Strategic & Commercial awareness
  • Communication – written and oral
  • Decision making
  • Planning and organisation
  • Reliability

Why join us

People join for the impact they can have on us. They stay for the impact we have on them. A flatter structure offers visibility and exposure beyond that of our competitors, so you know our names, and we know yours. It's personable, human, and inspires success through passion. By encouraging open mindedness and a willingness to share ideas, we have adapted to market changes and thrived through innovation. Bringing words like “hard work” and “dedication” together with “community” and “respect” has enabled us to work collaboratively and build our future together. We call this Team Spirit and it's what makes us different. It's what makes you different.

Business insight

If you feel you have the required experience and qualifications, then please apply to the SG Resourcing Team, and we will manage your application. At Société Générale, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, colour, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender identity.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 24000IDV
Entity: Kleinwort Hambros
Starting date: 2024/10/14
Publication date: 2024/07/09
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