Commercial Loan Servicing Specialist - Agency Servicing, Vice President

Permanent contract|Jersey City|Banking operations processing

Commercial Loan Servicing Specialist - Agency Servicing, Vice President

  • Jersey City, United States
  • Permanent contract
  • Banking operations processing


Global Business Service Unit (GBSU) US delivers day-to-day services to Global Banking & Investor Solutions (GBIS) and its clients. GBSU consists of entities composed of IT & non-IT teams working side-by-side under the same leadership. GBSU supports the goal of rolling out a services platform model, spreading the technology and data culture, shortening decision-making processes, and adopting an industrial approach to ensure secure, stable, and compliant operations, as well as continuously improving front to back processing environments. GBSU maintains production services for applications, systems, and infrastructure, facilitates entry into new markets, ensures compliance with regulatory needs, as well as business growth & development.

The Loan Servicing Group oversees the booking and administration of the loans for Societe Generale New York branch. The department comprises with 2 main groups the Closers responsible for setting up the deal in the bank’s system (LIQ) and the Servicers who manage the loan administration: notices, funding, interests & fees.

  • Agency Role- Borrower and Lending group facing servicing activity
  • Review, verify, and authorize daily loan transactions
  • Perform analysis and reconciliation of fee and interest accruals
  • Be responsible for booking loans including Commercial Paper, Non-performing and Direct/Agented facilities
  • Prepare notices of activities to fax to all participants/customers for loan confirmation
  • Preparation/review of loan forms related to booking of new borrowings, increases, rollovers, pay-downs, commitment reductions, etc., prior to obtaining loan officer approval signatures
  • Responsible for the daily transfer of loan proceeds
  • Prepare interest and fee billings on all direct/agented loans, billing the customers and send pro-rata shares to the participants
  • Booking of risk participation sold
  • Process interest, commitment fees and investigate discrepancies when necessary
  • Preparation/posting of GL entries as required
  • Review various system generated reports to ensure proper monitoring of the facilities.
  • Reconciliation of Open Cash. Suspense and Past due processing.

Profile required

Technical Skills:
Required/Must have:
•    Proficient in Loan IQ
•    Knowledge of loan products, principles of cash payments in USD and foreign currencies.
•    Strong working knowledge of Excel

Required/Must have:
•    Strong analytical skills, reconciliation skills 
•    Attention to detail and accuracy
•    Strong written and verbal communication skills
•    Ability to work in an independent fashion
•    Self-confidence
•    Strong time management/organizational skills
•    Team player

Prior Work Experience:
Required/Must have:
•    Minimum 7 years prior experience in Commercial Lending using the LoanIQ application
•    Agency Servicing experience
•    Demonstrated exposure in supporting variety of portfolios (both as Agent and Participation)
•    Knowledge of Financial Products (Especially Loans, Guarantee and Stand by Letter of Credit etc.).

•    International banking experience

•    Bachelor’s Degree in Finance, Accounting, or related discipline

Business insight

At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate.
For more information about our Culture and Conduct initiatives, please visit this link (

Our Diversity & Inclusion Mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.

Our Diversity & Inclusion Vision: 
•     Engaged workforce that is demographically diverse in a way that reflects the communities in which we operate
•     Inclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents 
•     Engage our community and marketplace, and position the organization to meet the needs of all its clients

For more information about our D&I initiatives, please visit this link (

Societe Generale offers a hybrid work arrangement that offers employees the flexibility to work remotely, as well as on-site, in order to promote interaction and collaboration with colleagues while adhering to all SG standard protocols.  Hybrid work arrangements vary based on business area.  The applicable Business lines will determine and communicate the work arrangements that best meet their business needs.


Base salary range does not include overtime pay, bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience.

Societe Generale is an equal opportunity employer, and we are proud to make diversity a strength for our company. We are committed to recognizing and promoting the talents and achievements of our employees and staff, regardless of race, religion, color, national origin, sex, disability, age, gender, sexual orientation, and any other characteristic or status protected under applicable law.

Reference: 24000CWO
Starting date: 2024/07/22
Publication date: 2024/07/08
Salary or Compensation Range: $81,000 - $250,000