• Hold a relevant Bachelors or Masters degree in Computer Science or similar
• Experienced in application support and able to work in the stressful environment of a trading floor
• Team player : mentoring with Junior staff, work hand to hand with our peers
• Familiar with DevOps tools : ELK stack, GitHub, Jira, Azur
• Knowledge of equity derivative products is a plus
• Aware and curious about new technologies, ability to share and explore them
• Fluent in English is mandatory
Societe Generale is one of the leading European financial services groups. Founded in 1864, we have been playing a vital role in the economy for over 150 years. With more than 133,000 employees based in 61 countries worldwide, we accompany 32 million clients throughout the world on a daily basis. Based on a diversified universal banking model, the Group combines financial strength with a strategy of sustainable growth.
ASIA-PACIFIC (ASIA), as one of the Business Units of Societe Generale, operates in 12 locations across the Asia Pacific region, employing over 2,500 employees with the regional headquarter located in Hong Kong. Our activities here are centered on Societe Generale's Global Banking & Investor Solutions pole (GBIS), a major growth engine for the Group and a key pillar of Societe Generale's universal banking model. Our expertise in Asia Pacific ranges from Corporate & Investment Banking (Advisory, Financing and Global Markets) to Asset Management, Global Transaction Banking and specialised financial services like Equipment & Vendor Finance and Vehicle Leasing & Fleet Management. In addition, Societe Generale's Global Solution Centre (SGGSC) in Bangalore and Chennai offers customised business solutions to the Societe Generale Group globally including ASIA.
A technically strong candidate who will provide level 2 support to the users of the Global Market activities information system, focusing on equity derivative business activities mainly for Warrants and CFD trading.
Working in a DEV/Ops setup, the candidate will be spending 60% on support, 20% helping to build the CFD business (Platform setup, onboarding user, monitoring, FTS), and 20% developing solutions (Java, Python, VBA) as part of an agile feature team.
The candidate attends daily scrums and actively participate to regular prioritisation meetings, sprints, retrospectives and development effort.
The candidate will need formalise end user’s day to day problems; assesses criticality/priority of these problems and treat them accordingly. Escalates to the next level if need be; gives effective and regular feedback to the end users. Will transform problems to user stories, add it to the product backlog for prioritisation and task building.
Estimates the risks and opportunities in our day to day job, take initiatives to reduce the risks and improve our efficiency. Reports regularly on issues to direct management, follows IT processes closely on incident, problem and request management, adheres to the code of conduct.