Description of the Business Line or Department
Global Technology Services (GTS) is a global transversal IT infrastructure support team covering all aspects of IT Infrastructure across the Bank.
This includes Digital Workplace Services (Server, Backup, Storage, Cloud and Networks and Connectivity and Datacentre, Database etc.
The Digital Workplace Services Team is a global team that supports all aspects of the Digital Workplace, this includes the Windows Desktop Environment (OS and Services) , Unified Communications (Trader Telephony, Skype Telephony and Skype for Business, Mobile Telephony and EMAIL) and User Support (IT Helpdesk, Tradefloor Support , Proximity Support)
Summary of the key purposes of the role
The role of the Digital Workplace Services (DWS) trainee Knowledge Manager is as process coordinator for the Knowledge Management Process, for which the primary function is to ensure that information about DWS products and services are created and shared internally within the DWS teams and with our end users. In addition, the Knowledge manager will manage the ongoing quality of existing knowledge, ensuring that the content is appropriate for the audience, modifying, deleting and updating where necessary.
The main goal of Knowledge management is
Summary of responsibilities
The main responsibilities of the DWS Knowledge Manager are:
Knowledge Creation
Competencies
People join for the impact they can have on us. They stay for the impact we have on them. A flatter structure offers visibility and exposure beyond that of our competitors, so you know our names, and we know yours. It's personable, human, and inspires success through passion. By encouraging open mindedness and a willingness to share ideas, we have adapted to market changes and thrived through innovation. Bringing words like “hard work” and “dedication” together with “community” and “respect” has enabled us to work collaboratively and build our future together. We call this Team Spirit and it's what makes us different. It's what makes you different.
If you feel you have the required experience and qualifications, then please apply to the SG Resourcing Team, and we will manage your application. At Société Générale, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, colour, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender identity.
We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.