Societe Generale is one of the leading European financial services groups. Founded in 1864, we have been playing a vital role in the economy for over 150 years. With more than 148,000 employees based in 76 countries worldwide, we accompany 32 million clients throughout the world on a daily basis. Based on a diversified universal banking model, the Group combines financial strength with a strategy of sustainable growth.
ASIA-PACIFIC (ASIA), as one of the Business Units of Societe Generale, operates in 12 locations across the Asia Pacific region, employing over 2,500 employees with the regional headquarter located in Hong Kong. Our activities here are centered on Societe Generale's Global Banking & Investor Solutions pole (GBIS), a major growth engine for the Group and a key pillar of Societe Generale's universal banking model. Our expertise in Asia Pacific ranges from Corporate & Investment Banking (Advisory, Financing and Global Markets) to Asset Management, Global Transaction Banking and specialised financial services like Equipment & Vendor Finance and Vehicle Leasing & Fleet Management. In addition, Societe Generale's Global Solution Centre (SGGSC) in Bangalore and Chennai offers customised business solutions to the Societe Generale Group globally including ASIA.
SG CIB’s E-Sales department offers different products (e.g. FX Spot, FX Derivatives, Fixed Income and Structured Products) to our clients for electronic execution and through various channels. We work with recognized vendors on the street for their multi-bank systems and we also promote and support our Single dealer platform – SG Markets. In the current context of digitalization, SG Markets offers a global offer of electronic pre-trades, executions and post-trades services.
The goal of the E-client services team is to work closely with the E-sales and the voice sales in order to help them develop our electronic client footprint while at the same time supporting our clients in their day to day activities. The team is responsible for onboarding clients in Asia Pacific region on our electronic offer and making sure that the client experience is smooth and efficient. As first point of contact for clients, the e-client services team is also responsible for troubleshooting and coordinating topics and issues within our organization.
The manager of E-client services manages a team of three people.