Front Office Application Support Analyst

Permanent contract|Hong Kong|Corporate & Investment banking

Front Office Application Support Analyst

Hong Kong, Hong Kong Permanent contract Corporate & Investment banking


-    Manage Traders, sales requests, and incidents by gathering information from our communication channels (trading floor interaction; phone; symphony, emails)
-    Leads investigations to resolve problems, troubleshoot and debug code, search log files
-    Enhance cloud integration, CI/CD pipeline and ELK monitoring 
-    Conduct business requirement analysis and formalize technical solutions
-    Proposing recommendations for process / monitoring improvement

Profile required

-    Ability to read and write basic JVM languages or C# 
-    Experience in scripting skills, python, shell, and VBA
-    Good understanding on both UNIX and Windows environments
-    Good knowledge on SQL 
-    Good knowledge on global equity derivative activities with a focus on exotic products

Business insight

Company Description
Societe Generale is one of the leading European financial services groups. Founded in 1864, we have been playing a vital role in the economy for over 150 years. With more than 148,000 employees based in 76 countries worldwide, we accompany 32 million clients throughout the world on a daily basis. Based on a diversified universal banking model, the Group combines financial strength with a strategy of sustainable growth.

ASIA-PACIFIC (ASIA), as one of the Business Units of Societe Generale, operates in 12 locations across the Asia Pacific region, employing over 2,500 employees with the regional headquarter located in Hong Kong. Our activities here are centered on Societe Generale's Global Banking & Investor Solutions pole (GBIS), a major growth engine for the Group and a key pillar of Societe Generale's universal banking model. Our expertise in Asia Pacific ranges from Corporate & Investment Banking (Advisory, Financing and Global Markets) to Asset Management, Global Transaction Banking and specialised financial services like Equipment & Vendor Finance and Vehicle Leasing & Fleet Management. In addition, Societe Generale's Global Solution Centre (SGGSC) in Bangalore and Chennai offers customised business solutions to the Societe Generale Group globally including ASIA.

Department Description
As part of Equity Derivative Front Office Technology team, you will oversee all agents in pre-trade lifecycle. The candidate will be exposed to the various investment banking sell-side processes from market volatility fitting, derivative product pricing and risk hedging in our in-house trading & risk management systems.
You will work closely with traders and sales in a fast pace environment respond requests, assess the criticality & priority, and advise for quick turnaround technical solutions.

With DEV/Ops setup, you will be spending 80% on support & business analysis and 20% developing solutions as part of a feature team. Will attend daily scrums meeting and actively participate to regular prioritizations, sprints, and retrospectives.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 21000RKG
Entity: SG Securities (HK) Limited
Starting date: 2021/11/01
Publication date: 2021/09/09