You will be part of one of the scrum/devops teams of our technology department. Your team delivers value for business every 2 weeks or faster, while quality keeps improving. You are very motivated by customer satisfaction and enjoy building/supporting quality software at the same time.
We are looking for people who are creative in solving problems; who finds joy in their daily job and promotes collaboration with teammates and business users. Someone who understands that communication is extremely important, and it requires constant attention.
Contribute actively to the support of our FIC platforms
Manages users’ requests and incidents flows by gathering the information from the different communication channels (trading floor live interaction; phone; other). Deliver IT Support services relying on ITIL framework and core processes.