Global Business Services Unit COO

Permanent contract|Hong Kong|Organization / Strategy / Audit / Quality

Global Business Services Unit COO

Hong Kong, Hong Kong Permanent contract Organization / Strategy / Audit / Quality


Main responsibilities

  • Lead the GBSU COO teams
  • Coordinate with DFIN the financial steering of GBSU and steer GBSU activities
  • Manage premises day to day operations inclusive of security
  • Manage the sourcing activities in Asia
  • Manage the portfolio of project and execution of change (excluding enhancement) on GBIS perimeter
  • Lead strategic transformation impacting GBSU set up / organization
  • Create and maintain cross-GBSU unit relationships by understanding all GBSU setup
  • As a member of GBSU/COO worldwide Exco, contribute to global projects/initiatives/debates with Head-Office
  • Ad-hoc support to GBSU/DIR
  • Seize any opportunity to bring innovation & best practices and disseminate across the Region when appropriate
  • Respect the SG Group Code of Conduct and embody the SG Group Leadership Model

Actively drive COO activities:

Managerial competency:

  • Manage team managers, develop them and control the activities of the team
  • Ensure the delivery of GBSU COO roadmap and constant alignment with GBSU sub unit as well as Global COO teams in the delivery and orientation
  • Connect with Business managers and GBSU unit heads

Strategic planning:

  • Setting GBSU strategic priorities alongside GBSU Excos.
  • Engage with GBIS partners to align GBSU roadmap and identify area of cooperation which would be beneficial for the structure.

Change management:

  • Contributing to transversal projects/initiatives being driven by either local or global team
  • Be a key actor of GBSU organizational transformation
  • Bringing together multiple stakeholders and helping to drive decisions
  • Continuously improve GBSU COO and GBSU setup and processes
  • Specific context of the position (environment, special features, etc.)

This role has a dual hierarchical reporting line:

  • GBSU Asia Head
  • GBSU/COO Global head
  • GBSU is a matrix working environment that requires the incumbent to be highly mature to work professionally with both functional and geographical teams in the region and in the Head Office.

Profile required


  • Director / Managing Director level with relevant experience in team management or senior management role.
  • Strategic, reliable and self-motivated, ability to prioritize and work independently and under pressure.
  • Fast learner and high adaptability.
  • Strong problem-solving skills and highly attentive to details.
  • Excellent analytical skills and ability to work efficiently and effectively within a matrix organization.
  • Excellent interpersonal and communication skills; ability to communicate effectively with senior executives and stakeholders.

Behavioral Skills

  • Client - Client  focus: I put long term relationship with our clients at the center of my actions, whatever my position
  • Client - Sales and Marketing Strategy: I contribute to adapt our offer to our clients'/internal partners' needs
  • Client - Understanding and Respect: I listen to clients and colleagues in order to understand and anticipate their needs
  • Client - Risk: I strive to satisfy clients while taking into account risks for the company

Business insight


Societe Generale is one of the leading European financial services groups. Founded in 1864, we have been playing a vital role in the economy for over 150 years. With more than 148,000 employees based in 76 countries worldwide, we accompany 32 million clients throughout the world on a daily basis. Based on a diversified universal banking model, the Group combines financial strength with a strategy of sustainable growth.

ASIA-PACIFIC (ASIA), as one of the Business Units of Societe Generale, operates in 12 locations across the Asia Pacific region, employing over 2,500 employees with the regional headquarter located in Hong Kong. Our activities here are centered on Societe Generale's Global Banking & Investor Solutions pole (GBIS), a major growth engine for the Group and a key pillar of Societe Generale's universal banking model. Our expertise in Asia Pacific ranges from Corporate & Investment Banking (Advisory, Financing and Global Markets) to Asset Management, Global Transaction Banking and specialised financial services like Equipment & Vendor Finance and Vehicle Leasing & Fleet Management. In addition, Societe Generale's Global Solution Centre (SGGSC) in Bangalore and Chennai offers customised business solutions to the Societe Generale Group globally including ASIA.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 210009IO
Entity: Societe Generale Hong Kong Branch
Starting date: 2021/04/26
Publication date: 2021/03/26