Head of Business Management Office, Global Transaction Banking Payment Services Asia

Permanent contract|Hong Kong|Corporate & Investment banking

Head of Business Management Office, Global Transaction Banking Payment Services Asia

  • Hong Kong, Hong Kong
  • Permanent contract
  • Corporate & Investment banking


Organizational and transversal support to Global Transaction Payment Services Asia teams

  • Primary liaison between Global Transaction Payment Services/ASIA and support functions / LOD2 / LOD3
  • Coordinating cross-entity matters
  • Managing the department resources
  • Maintaining Global Transaction Payment Services Asia referential in POPS
  • Ensuring Global Transaction Payment Services operating rules are applied and observed promoting a secure and sustainable platform

Global Transaction Payment Services/Asia/Business Management Office is notably responsible for:

  • Coordinating strategic review and financial trajectory follow up
    • Preparing Global Transaction Payment Services/Asia budget
    • Monitoring budget and budget projections, in conjunction with Department of Finance
    • Coordinating resource and logistics management
    • Ensuring Global Transaction Payment Services/Asia strategy organization and review
  • Performing ad hoc Studies as per Global Transaction Payment Services/Asia/DIR requirements.
  • Coordinating New Product Committee process in alignment with the policy
  • Managing the communication inside and outside of Global Transaction Payment Services/Asia, including the preparation of the quarterly staff meeting
  • Developing common values and a strong risk culture, acting as Culture & Conduct correspondent

Global Transaction Payment Services/Asia/Business Management Office acts as Operation Risk Manager (ORM) and RCCN1 for GTPS APAC organization, and is responsible for:

  • Serving as secretary of Global Transaction Payment Services/ASIA ORC (preparing the committee and follow-up the actions)
  • Coordinating the implementation of the first level controls as a LOD1
  • Coordinating the periodic risk assessment of the department (Risk and Control Self Assessment, BIA, BCM)
  • Supporting the implementation of BCM within Global Transaction Payment Services activities in APAC.
  • Monitoring the performance of Global Transaction Payment Services/Asia’s operational risk framework
  • Monitoring outsources services
  • Providing the first analysis of the incidents, defining remediation actions and escalating as needed
  • Coordinating follow-up on implementation of recommendations from Global Internal Audit or Permanent Control Transformation
  • Acting as Global Transaction Payment Services Asia point of contact for ROCS and RISQ/OPE in APAC.
  • Acting as Global Transaction Payment Services Asia point of contact for Global Global Transaction Payment Services/RIS and Global Transaction Payment Services Global OSM Correspondents.
  • Assisting Global Transaction Payment Services Management Asia on following up credit risks and fraud risks
  • Monitoring and Quality Control of Global Transaction Payment Services Asia Outstanding and RWA usage.

Global Transaction Payment Services/Asia/Business Management Office acts as compliance correspondent

  • Global Transaction Payment Services Asia Correspondent for Compliance APAC.
  • Global Transaction Payment Services Asia Correspondent for Compliance Global Transaction Payment Services
  • Coordinating Global Transaction Payment Services/Asia effort to the deployment and the improvement of the Compliance framework

GTPS/ASI/BMO acts as primary liaison with transversal project teams

  • Reviewing cross-business projects and efficiency related initiative
  • Ensuring that Global Transaction Payment Services/Asia regional/local teams needs are considered
  • Ensuring IT and Ops aligned on Global Transaction Payment Services Business Line Strategy & Product Offer in Asia
  • PPM (Project Portfolio Manager) for Global Transaction Payment Services in Asia

Profile required

  • Degree Holder in Finance, Business or Information Systems
  • Relevant experience in business support, information systems, project management, operations, risk monitoring.
  • Good knowledge of the Global Transaction Payment Services business as well as internal rules & processes.
  • Self-starter, pro-active, autonomous, communication skills with all stakeholders, rigorous, teamwork orientated, adaptable.
  • Fluent in English, knowledge in French is optional.

Business insight

Company Description
Societe Generale is one of the leading European financial services groups. Founded in 1864, we have been playing a vital role in the
economy for over 150 years. With more than 148,000 employees based in 76 countries worldwide, we accompany 32 million clients
throughout the world on a daily basis. Based on a diversified universal banking model, the Group combines financial strength with a
strategy of sustainable growth.
ASIA-PACIFIC (ASIA), as one of the Business Units of Societe Generale, operates in 12 locations across the Asia Pacific region,
employing over 2,500 employees with the regional headquarter located in Hong Kong. Our activities here are centered on Societe
Generale's Global Banking & Investor Solutions pole (GBIS), a major growth engine for the Group and a key pillar of Societe Generale's universal banking model. Our expertise in Asia Pacific ranges from Corporate & Investment Banking (Advisory, Financing and Global Markets) to Asset Management, Global Transaction Banking and specialised financial services like Equipment & Vendor Finance and Vehicle Leasing & Fleet Management. In addition, Societe Generale's Global Solution Centre (SGGSC) in Bangalore and Chennai offers customised business solutions to the Societe Generale Group globally including ASIA

Department Description

Accompany the development of GTPS Business for operation, solution set-up in Asia Pacific:

  • Global Transaction Payment Services Business Correspondent for IT and Ops Set up
  • Global Transaction Payment Services  Asia Risks and Controls
  • Global Transaction Payment Services  Asia Business Strategy Correspondent
  • Global Transaction Payment Services /GPS and Global Transaction Payment Services /COO representative in Asia Pacific

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 23000FKI
Entity: Societe Generale Hong Kong Branch
Starting date: 2023/06/11
Publication date: 2023/05/14