Internship Client Support Officer - AIFs

 Luxembourg       Internship        Trading / Client Relationship Management



You will be part of the “Client Service Managers” team covering of Alternative Investment Funds.

You will contribute to the support of our long-term relationships with our clients and internal partners.

We require you to be inquisitive, to suggest new solutions to improve the quality of service delivery.

You will have to actively listen in order to understand the precise requirements of our internal partners and clients.

Tasks and responsibilities:

  • Consolidate KPIs, board packs, quality charts for the AIF clients;
  • Produce and send reports for clients;
  • Administrative tasks anticipating the accounts opening in our system;
  • Support on operational procedures documentation (SLA, Information Memorandum);
  • Follow-up on overdrafts;
  • Make general communication to our clients;
  • Maintenance of static data’s and authorized list of signatures;
  • Support and help organizing client service review meetings;
  • Support on some audit requests;
  • Support Invoicing team;
  • Participate to AIFM due diligences and Client Service Reviews;
  • Front clients under the supervision of CSMs;
  • Support credit risk.

Profile Required

  • Knowledge of the AIF industry;
  • Fluent in English, French or German;
  • Self-driven and able to work independently;
  • Good communication skills;
  • Teamwork skills;
  • Position not subject to MIF II.

Your internship:

  • Duration: 4 - 6 months minimum; full-time Internship;
  • Desired starting date: February 2020;
  • Internship agreement needed.

Why Join Us

Société Générale Luxembourg is a multi-category bank offering every employee the possibility to have several careers in a professional career path. Internal mobility and training are two core areas we focus on, in a dynamic, prosperous and evolving context.

Our Recruitment process:

The short-listed candidates will be invited to one or more face to face interviews in order to discuss about their experience, skills and values. In order to finalize the recruitment process, the selected candidate will have to present a certain number of supporting documents before his integration (copy of diplomas, proof of previous jobs, and possibly an extract of the criminal record (bulletin n ° 3 for the Grand Duchy of Luxembourg).

Business Insight

We offer our employees a working environment adapted to the evolution of the business lines; this translates in two key words: remote working & agility (depending on the department).

Our unique geographical location in the heart of the City Centre and close to the Luxembourg City train station allows our employees to benefit from the advantages of a European capital.

Building together, with our clients, a better and sustainable future through responsible and innovative financial solutions”.

Our CSR strategy is at the heart of our DNA and the Group wishes to position itself as one of the key players in the fight against climate change by supporting customers in their energy transition. In Luxembourg, our international environment offers us tremendous diversity within our teams, for which we guarantee equal opportunities.

Our open-innovation lab #Leplateaulux, in connection with the Luxembourg innovation ecosystem, allows our employees to benefit from proximity with external start-ups and internal project developers.

Société Générale Securities Services (SGSS), the Securities Business Line of Société Générale Group is one of the first Administrators and Custodians of Undertakings for Collective Investment (UCIs) in Luxembourg. It offers a full range of Securities Services to institutional clients: Cash Management, Custody and Depositary Bank services, Fund Administration and Asset Servicing services and Transfer Agency services. 

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Job code: 19000VK7
Business unit: Société Générale Securities Services
Starting date: Immediate
Date of publication: 30/09/2020
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Internship Client Support Officer - AIFs

Internship   |   Luxembourg   |   Trading / Client Relationship Management