IT Desktop and Infrastructure Engineer

Permanent contract|Seoul|IT (Information Technology)

IT Desktop and Infrastructure Engineer

  • Seoul, Korea
  • Permanent contract
  • IT (Information Technology)


The candidate will be working in a matrix organization – as part of SG Korea GTS (Global Technology Services) team and part of regional GTS team in a high-pressure banking environment.

He / She will be required commitment and a strong team spirit.

A customer focused service mind is mandatory.

  • Provide technical support and administration for End User Workplace environment and IT infrastructure.
  • Desktop and Infrastructure asset management.
  • Local dependency IT system and service support.
  • Local application account, access right and inventory management.
  • Maintain a customer-oriented attitude in the team and ensure that users get the best available support.
  • Provide 1st and 2nd level IT infrastructure support for SG Korea business.
  • Managing Infrastructure changes in accordance with the Change Management procedures.
  • Coordinating with internal team and 3rd Parties on Incident management and resolution.
  • Coordinate the local implementation of regional/global GTS projects.
  • Recommend solutions to problems and alternatives to current procedures, equipment and systems.
  • Implement, maintain and review processes and procedures to ensure they are in accordance with SG policies.
  • Participate in the annual disaster recovery and business continuity exercises and maintain the necessary documentation.
  • Assisting in and supervising the procurement activities.
  • Assist on publishing/formalizing reports for Audit or regulatory purpose.
  • Coordinate with vendors and Legal officer (content validation) for new contract and existing contract amendment.
  • Manage review of external service and support contracts to ensure they are in line with SG Global agreements.
  • Process vendor invoices and expense reports for payment.
  • Follow up on all invoices with the Accounting Department to assure timely payment.

Profile required

  • 6+ years of experience on IT technical infrastructure, good working knowledge of Desktop infrastructure, System administration, Network and Telecommunication, Datacenter management is required.
  • Ability to work under pressure, multi-task and prioritize in a fast paced and dynamic environment.
  • Self-motivated and proactive.
  • Strong communication skills and customer-centric attitude.
  • Good understanding on business and attention to detail.
  • Production awareness. Able to follow process and procedure.
  • Ability to work in multicultural atmosphere with foreign speakers.
  • Innovative and interested in new technologies.

Business insight

Company Profile

SG CIB is the Corporate and Investment Banking arm of the Societe Generale Group. Present in over 80 countries across Europe, the Americas and Asia. SG CIB is a reference bank specialising in: Euro Capital Markets, Derivatives and Structured Finance. Combining innovation and quality of execution, SG CIB provides corporates, financial institutions, investors and public-sector clients with value-added integrated financial solutions.

SG in Korea

SG opened a branch in 1983 through which it offers a full range of debt, advisory and corporate banking services. Dealing with the top local companies, its primary focus is structured financing, as well as market operations - Foreign Exchange or interest rates.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

  • Reference: 2300068T
  • Entity: Société Générale Korea
  • Starting date: 2023/04/05
  • Publication date: 2023/03/27