IT Desktop Engineer

Permanent contract|Seoul|Facilities management

IT Desktop Engineer

  • Seoul, Korea
  • Permanent contract
  • Facilities management


The candidate will be working in a matrix organization – as part of SG Korea GTS (Global Technology Services) team and part of regional GTS team in a high-pressure banking environment.

He / She will be required commitment and a strong team spirit.

  • Provide technical support and administration for End User Workplace environment and IT infrastructure.
  • Desktop and Infrastructure asset management.
  • Local dependency IT system and service support.
  • Local application account, access right and inventory management.
  • Maintain a customer-oriented attitude in the team and ensure that users get the best available support.
  • Provide 1st and 2nd level IT infrastructure support for SG Korea business. 
  • Managing Infrastructure changes in accordance with the Change Management procedures.
  • Coordinating with internal team and 3rd Parties on Incident management and resolution.
  • Coordinate the local implementation of regional/global GTS projects.
  • Recommend solutions to problems and alternatives to current procedures, equipment and systems.
  • Implement, maintain and review processes and procedures to ensure they are in accordance with SG policies.
  • Participate in the annual disaster recovery and business continuity exercises and maintain the necessary documentation.
  • Assisting in and supervising the procurement activities.
  • Manage review of external service and support contracts to ensure they are in line with SG Global agreements.
  • Process vendor invoices and expense reports for payment.
  • Follow up on all invoices with the Accounting Department to assure timely payment.

Profile required

  • 1 or 2 years experience in IT field.
  •  Ability to work under pressure, multi-task and prioritize in a fast paced and dynamic environment.
  • A team player, responsible, self-motivated, committed, committed, customer-oriented, with positive and proactive mindset.
  • Strong communication skills and customer-centric attitude.
  • Good understanding on business and attention to detail.
  • Production awareness. Able to follow process and procedure.
  • Ability to work in multicultural atmosphere with foreign speakers.
  • Innovative and interested in new technologies.

Business insight

Societe Generale is one of the leading European financial services groups. Founded in 1864, we have been playing a vital role in the economy for over 150 years. With more than 133,000 employees based in 61 countries worldwide, we accompany 32 million clients throughout the world on a daily basis. Based on a diversified universal banking model, the Group combines financial strength with a strategy of sustainable growth.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 23000OHI
Entity: Société Générale Korea
Starting date: 2023/09/26
Publication date: 2023/08/25