IT Service Management Specialist

International Volunteer Program|Hong Kong|IT (Information Technology)

IT Service Management Specialist

Hong Kong International Volunteer Program IT (Information Technology)

Responsibilities

•    Be the expert in ITIL Framework for IT teams in Asia and promote its adaptation via training & education to others
•    Active participation in the Steering & Reporting of IT Production Governance for GBSU IT & GTS organization in Asia
•    Propose Improvement on the Steering & Reporting with innovative ideas, while realizing these improvements via Technical approach (Automation & Tools Enhancement) and/or  Process Simplification etc.
•    Be Technically & Functionally familiar with Global Tools used for IT Production Governance in GBSU IT & GTS Asia
•    Be part of the Major Incident Management team for IT Asia and participate in Shift for proper FTS (Follow-The-Sun) Support of it
•    Actively participate in & contribute to the Deployment of IT Risk Management framework in Asia
•    Actively participate in & contribute to the CRM (Client Relationship Management) activities of GBSU IT Asia, which serve the users from a Business Chain perspective

Profile required

•    You are graduated with a Master degree from Engineering or Business School or University with a specialization in  in Information Technology, Engineering or similar
•    Good knowledge of Microsoft Office (Excel, Powerpoint, Word), VBA, Power BI and SQL
•    Infrastructure knowledge on Linux OS, Database, Network
•    Scripting in Perl, Python, Ruby etc. is a plus
•    Good understanding on ITIL or IT Production Processes
•    Major incident management, coordination skill and project management skill
•    Basic knowledge of trading related Front, Middle & Back Office activities 
•    Excellent communication and organizational skills
•    Being analytical, organized and collaborative
•    Fluent English is mandatory

PLEASE NOTE that since this program is primarily an international development program, candidates cannot apply to a VIE assignment in their own country of citizenship.

To facilitate the examination of your application by our English-speaking managers, we thank you for applying in English.

The VIE assignment in a nutshell
This VIE in Hong Kong is to begin as soon as possible but you need to plan 3 months between your application date and the beginning of your VIE assignment. It will last 12 months.

The VIE is a specific contract, under Business France’s eligibility criteria, opened to candidates under 28 and from the member states of the European Economic Space. For further information (including your financial indemnities), please see: Mon VIE-VIA Business France.

We would like to draw your attention to the fact there that your VIE mission could potentially get postponed, depending on the evolution of the health crisis and subjects to the decision made by the Crisis and Support Centre of the Ministry of Europe and Foreign Affairs (MEAE). In addition, the selected candidate will only be paid upon confirmation from Business France and arrival in the country of assignment.

We would like to draw your attention to the fact there that your VIE mission could potentially get postponed, depending on the evolution of the health crisis and subjects to the decision made by the Crisis and Support Centre of the Ministry of Europe and Foreign Affairs (MEAE). In addition, the selected candidate will only be paid upon confirmation from Business France and arrival in the country of assignment.

Why join us

As soon as you arrive, you will be integrated into our teams and will learn every day alongside our experts, who will support you in your tasks. Gradually, you will become more independent in your projects, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating. 
At the end of your VIE, various opportunities could be offered to you, in France and abroad.

Business insight

At Societe Generale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. 
Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA. 
If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating? 
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

Societe Generale is one of the leading European financial services groups. Founded in 1864, we have been playing a vital role in the economy for over 150 years. With more than 133,000 employees based in 61 countries worldwide, we accompany 32 million clients throughout the world on a daily basis. Based on a diversified universal banking model, the Group combines financial strength with a strategy of sustainable growth.

ASIA-PACIFIC (ASIA), as one of the Business Units of Societe Generale, operates in 12 locations across the Asia Pacific region, employing over 2,500 employees with the regional headquarter located in Hong Kong. Our activities here are centered on Societe Generale's Global Banking & Investor Solutions pole (GBIS), a major growth engine for the Group and a key pillar of Societe Generale's universal banking model. Our expertise in Asia Pacific ranges from Corporate & Investment Banking (Advisory, Financing and Global Markets) to Asset Management, Global Transaction Banking and specialised financial services like Equipment & Vendor Finance and Vehicle Leasing & Fleet Management. In addition, Societe Generale's Global Solution Centre (SGGSC) in Bangalore and Chennai offers customised business solutions to the Societe Generale Group globally including ASIA.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 22000MSK
Entity: SG Securities (HK) Limited
Starting date: 2022/12/01
Publication date: 2022/07/31
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