Societe Generale is one of the leading financial services groups in Europe. Based on a diversified and integrated banking model, the Group combines financial solidity and a strategy of sustainable growth.
The Client Lifecycle Intelligence and Digital (‘CLD’) department is the cross-business client management division of Global Banking and Investor Solutions (‘GBIS’). As part of the GBIS COO Service Unit, the GBS Cross Border Client Management Group is globally in charge of the client experience across the GBIS activities. The department is particularly in charge of:
- (KYC) KYC due diligence for both on-boarding and periodic reviews
- (RRD) Management of client reference & regulatory data
- (COO) Project management
The specific role is the KYC Existing Client Management Case Lead, reporting directly to the Head of KYC Existing Client Management Outreach
The Case Lead/Client Outreach Team is the interface between clients and internal key stakeholders. As a dedicated point of contact, the team is responsible for the maintenance of our existing clients by identifying KYC requirements and collecting all required documents. The team is also the main point of contact for KYC related matters for our different business lines in the region. Responsibilities include supporting the business lines, managing their priorities and providing transparency of the process. The team provides advisory services internally and externally and should be well versed in the latest KYC and regulatory requirements and how they are applied within our organization.