KYC Process Engineering and Risk Mitigation Analyst

Permanent contract|Montreal|Banking operations processing

KYC Process Engineering and Risk Mitigation Analyst

  • Montreal, Canada
  • Permanent contract
  • Banking operations processing



The aim of Global Business Service Unit (GBSU) Canada is to deliver day-to-day services to Société Générale investment and corporate bank units and their clients to accelerate their transformation. GBSU differentiates itself from competitors with the pace of the agile transformation delivered, spreading the technology and data culture, shortening the decision-making process, and adopting a true industrial approach, leveraging on different teams either transversal or aligned to the different sub business units.

As a Process Engineering & Risk Mitigation analyst (PERM), you will join a team of 2 people based in Montreal, with oversight from USA management.

You will have a unique opportunity to work on a team that helps minimize risks to the firm by investigating and analyzing key root causes for both tactical and strategic action. The Control Risk Mitigation & Remediation Team seeks to improve our Client Lifecycle and Digital department’s KYC processes by managing a complete feedback loop with all key stakeholders and substantially delivering on any actions originating from the existing control framework.


What will be your DAY-TO-DAY?

  • Identify, remediate, and track errors from monthly testing by CLD Quality Assurance, CLD GPS, Compliance, and Referential Data teams
  • Address assigned errors, perform quality control, ensure SLAs are met, and escalate as needed
  • Report error balances and aging to stakeholders including CLD KYC Senior Management and Compliance
  • Lead working groups to agree on and execute corrective actions
  • Optimize key processes and propose solutions
  • Provide feedback on controls and processes
  • Improve data quality, control reporting, and metrics for global consistency
  • Create and present corrective action plans
  • Assist with audit, regulatory, and internal testing requests

Profile required

Skills and Qualifications:

Must Have:

  • 3-5 years in financial services
  • Bachelor's Degree or equivalent experience
  • Strong time management, organization, communication, and analytical skills
  • Ability to persuade others to change practices
  • Attention to detail and problem-solving abilities
  • Collaborative mindset: maintain positive relationships, share knowledge, communicate professionally, and stay calm under pressure
  • Eagerness to tackle new tasks and improve performance


Nice to Have:

  • Knowledge of client lifecycle and AML/KYC/BSA
  • Proficiency in Excel (VLOOKUP, basic macros)
  • Skills in data manipulation and metrics gathering
  • Familiarity with regulatory changes (Dodd Frank, FATCA, FinCEN) and compliance regulations


Languages: French and English

Ability to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United States.

Due to US Federal Securities law applying to this position, candidates who will apply for this position will be required to submit to an enhanced background screening, including the collection of their fingerprints by a third-party vendor selected by the Financial Industry Regulatory Authority (“FINRA”).

Why join us



Competitive compensation & benefits offering, including but not limited to:

  • Minimum of 20 Vacation days + 4 personal days 
    • Supportive Maternity, paternity, parental and adoption leave policy 
    • Health spending ($2,000/year) and personal spending ($1,000/year) accounts with 75+ eligible reimbursement categories (health, training, electronics etc.)
    • Fully sponsored virtual healthcare assistance and Employee Assistance Program to you and your immediate family
  • Various Employee Resource Groups (ERG) to engage with such as Pride and Allies, American Women Network, Black Leadership Network, One planet, etc. 
  • A culture of continuous development by encouraging our employees various training programs (online training and coaching platform such as Coursera, GoFluent, Pluralsight, First Finance, and others)

Business insight

At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate.
For more information about our Culture and Conduct initiatives, please visit this link (
Our Diversity & Inclusion Mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.

Our Diversity & Inclusion Vision: 
•     Engaged workforce that is demographically diverse in a way that reflects the communities in which we operate
•     Inclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents 
•     Engage our community and marketplace, and position the organization to meet the needs of all its clients

For more information about our D&I initiatives, please visit this link (

Societe Generale offers a hybrid work arrangement that offers employees the flexibility to work remotely, as well as on-site, in order to promote interaction and collaboration with colleagues while adhering to all SG standard protocols.  Hybrid work arrangements vary based on business area.  The applicable Business lines will determine and communicate the work arrangements that best meet their business needs.

Societe Generale is an equal opportunity employer and we are proud to make diversity a strength for our company. We are committed to recognizing and promoting the talents and achievements of our employees and staff, regardless of race, religion, color, national origin, sex, disability, age, gender, sexual orientation, and any other characteristic or status protected under applicable law.
We strive to write our postings as inclusively as possible. If, however, one gender is used alone in this display, it designates persons of all gender identities.

Reference: 24000IA2
Starting date: 2024/09/02
Publication date: 2024/07/10