KYC Quality Assurance Analyst

 Chennai, India       Permanent contract        Banking Operations


Role Delivery

•Perform quality review of customer files that have been completed and reviewed by a teams specific QC.

•Provide resolution in case of any disagreement while performing QA.

•Perform QA based on the defined QA framework for sample size and create error logs identifying knowledge gaps between QC Analysts and analysts. Coordinating with training partners/SME team to bridge the gaps.

•Reporting on quality aspects - categories and types of errors, error severity, etc.

•Provide weekly updates to all Function leads on the quality observations.

•Identifies areas of risk and make recommendations on operational improvements, processes for compliance, quality assurance and any additional training essential to mitigate risk. Seeks ways to assist the Bank in strengthening controls, remain compliant and improve efficiency.

•Track and review Quality Assurance observations with the Line of Business and Quality Control management team

•Perform root cause analysis and identify solutions and best practices to support quality of KYC Due Diligence in alignment with Global KYC Standards and guidance

•Formulate recommendations to further improve the overall quality level of the business.

Maintain a continuous improvement philosophy, conceptualizing the vision for future enhancements to the Quality program

Profile Required

. Skill Set:

Technical attributes :

•Should have completed post graduation in Commerce/Science

•Should have 4 to 6 years of relevant KYC experience

•Familiarity with the principles of risk based KYC, client risk assessment and the products used in a wholesale banking and institutional broker dealer business

•Should have worked on tools like world check, LexisNexis, Bankers Almanac etc. Experience on negative news aggregator such as ACCUITY is preferable.

•Good proficiency with MS Excel, Access, PowerPoint, MS Word

•Should have a relevant industry accreditation in the area of expertise , ICA/ACAMS is preferred.

Behavioral attributes

•Ability to work in a cross cultural team across geographical locations and time zones

•Strong communication skills (oral and written)

•Ability to demonstrate team spirit, client focus and ownership

•Willingness to be part of a deadline driven process

•Investigative abilities and eye for detail

•Good analytical and problem solving skills

Why Join Us

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

Business Insight

Societe Generale Global Solution Centre (SG GSC), a 100% owned subsidiary of European banking major Societe Generale (SG), Our role and purpose is to enable the strategic vision of Societe Generale Group. We are doing this by pioneering cutting edge innovation from Design Thinking to Smart Automation & Artificial Intelligence, and applying it to banking.

SG Global Solution Centre provides services in the areas of Application Development and Maintenance, Infrastructure Management, Business Process Management, and Knowledge Process Management, to Societe Generale's business lines around the world.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Job code: 20000J94
Business unit: SG Global Solution Centre
Starting date: 30/09/2020
Date of publication: 07/09/2020
Share on

KYC Quality Assurance Analyst

Permanent contract   |   Chennai   |   Banking Operations