KYC Quality Control Analyst

Permanent contract|London|Banking operations processing

KYC Quality Control Analyst

London, United Kingdom Permanent contract Banking operations processing


Description of the Business Line or Department

CLD (Client Lifecycle and Digital) is the Department responsible for the prioritisation and co-ordination of the end to end client on-boarding process including KYC, Regulatory and Referential data.

CLD is comprised of 5 Teams: On-Boarding Pilot (OBP), New Business On-Boarding (NBO), Existing Client Management (ECM), Regulatory and Referential Data (RRD) and Chief Operating Office (COO).  The Quality Control Analyst role will sit within the COO Team and be responsible for the quality of KYC On-Boarding and Review files, together with identification and analysis of trends and keeping accurate MI for Senior Management to review.

Summary of the key purposes of the role

  • Maintain regulatory compliance in relation to KYC processing for both Onboarding and Review processes
  • Management reporting – keep clear and concise MI reflecting the KYC status of UK files
  • Create and maintain good working relationships with key stakeholders including KYC Functions, RSK, Internal & External Auditors and Compliance
  • Support Team Leader, provide assistance on ad hoc projects as required

Summary of responsibilities

  • Perform KYC quality review checks on a number of On-Board and Review KYC files in a timely manner
  • Liaise and feedback all file inconsistencies to KYC Analysts and ensure they are all rectified before file validation
  • Keep accurate MI for all quality checks undertaken
  • Identify areas of improvement (control and process efficiency) and feed back to Management
  • Maintain good working relationships with KYC and COR functions, RSK Team, Internal & External Auditors, as well as Compliance when necessary
  • Support the Team Manager with any ad hoc projects that may arise.

Profile required


  • Able to exhibit good enforcement of KYC regulation and processes
  • Business Analyst experience (process improvement and remediation)
  • Experience in process analysis and control
  • Good knowledge of Operations business and Front to Back Office processes.
  • Strong analytical skills, effective problem-solver and conflict manager.
  • Ability to identify, eliminate and mitigate risks and escalate issues as appropriate.
  • Excellent communication skills; ability to communicate clearly and effectively to both peers and management and present clear and concise solutions.
  • Ability to manage multiple concurrent tasks, with a strong focus on execution and delivery
  • Confident, driven, self-starter within an ability to work independently as well as in the team.
  • Strong interpersonal skills.
  • Microsoft Office to a good standard
  • Minimum 5 years experience in KYC environment, with preference to work within Investment Bank
  • French beneficial but not essential

Why join us

People join for the impact they can have on us. They stay for the impact we have on them. A flatter structure offers visibility and exposure beyond that of our competitors, so you know our names, and we know yours. It's personable, human, and inspires success through passion. By encouraging open mindedness and a willingness to share ideas, we have adapted to market changes and thrived through innovation. Bringing words like “hard work” and “dedication” together with “community” and “respect” has enabled us to work collaboratively and build our future together. We call this Team Spirit and it's what makes us different. It's what makes you different.

Business insight

If you feel you have the required experience and qualifications, then please apply to the SG Resourcing Team, and we will manage your application. At Société Générale, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, colour, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender identity.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 22000IID
Entity: SG CIB
Starting date: 2022/08/08
Publication date: 2022/06/28