At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities and the world in which we live, because relationships are at the heart of how we operate.
The Operations Department (OPER) ensures the operational processing and control of activity across all Global Banking and Investor Solutions (GBIS) business lines (Capital Markets, ex-Newedge & Financing). OPER implements all necessary means to ensure the operational, administrative and financial processing of capital markets and credit operations initiated by these business lines. In addition, OPER ensures the control and security of transaction processing in accordance with current financial regulations while acting as the first level of control on operations and booking quality. OPER provide all necessary support during the lifecycle of the transaction, perform Know Your Customer processing and provide general client relationship management. OPER also acts to steer the evolution of regulatory projects and controls our external service providers.
The Client Lifecycle & Digitalization Department (CLD) resides as part of the Wholesale Clients Technology & Operations division within Global Banking and Investor Solutions.
CLD’s mission is to deliver a state-of-the art digital platform, targeting both users and clients in covering pre-trade, execution and post-trade activities. Additionally, our mission is to grow our internal client knowledge and deliver a user-friendly experience through the client lifecycle, while mitigating risk.
Within CLD, the Existing Client Management (ECM) Team performs reviews on clients subject to ongoing KYC periodic reviews. The ECM Team ascertains key areas of client risk and manages client data to ensure appropriate levels of quality and completeness. The ECM Team serves as a primary risk mitigation source for the bank and its clients by applying and assessing AML/KYC rules and regulations and internal policies.