Lead

Permanent contract|Bangalore|Banking operations processing

Lead

Bangalore, India Permanent contract Banking operations processing

Responsibilities

  • Responsibilities
  • Ensure meeting day-to-day targeted deliveries, as defined in Service Level Agreement (SLA)
  • Manage work force allocation and identify team's training needs
  • Adhere to risk, regulatory and control requirements
  • Identify, lead and deliver process improvements, regularly
  • Be a first level of contact for any delivery resolutions
  • Should drive change management topics such as CTMS, UAT testing with high data quality.
  • Should be independently able to drive CI topics such as PSS, Scrum, Sit ins and process improvement initiatives.
  • Be an effective back up for team manager
  • Maintain & Monitor Teams KPI’s

Profile required

  • Profile Required

  • KYC expert with minimum 2years of working in KYC related products as Quality Controller
  • Expert in working in APAC local regulations
  • End to end knowledge of Funds lifecycle
  • Should be good with MI/Reporting skills
  • Should be flexible to support team in production (IDD/PC/QC) as needed
  • Experience of interacting with stakeholders is an added advantage
  • Advanced communication and stakeholder management skills
  • Ability to visualize and implement enhancements

Why join us

“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.

Business insight

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their
initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career,
together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.
If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or
strengthen your expertise, you will feel right at home with us!

Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including
sponsoring people struggling with their orientation or professional integration, participating in the financial education of young
apprentices, and sharing their skills with charities. There are many ways to get involved.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 21000RIJ
Entity: SG Global Solution Centre
Starting date: 2021/11/05
Publication date: 2021/10/08
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