Lead Analyst - GTS Volume Governance

Permanent contract|Bangalore|Innovation / Project / Organization

Lead Analyst - GTS Volume Governance

  • Bangalore, India
  • Permanent contract
  • Innovation / Project / Organization


Volume Governance role in GTS will be in charge to:

·       Collect, analyze & report on GTS service offers monthly volumes (as of now we focus on 7 service offers families, more than 70 service offers, ~10 Data Sources). Volume governance tooling set-up is in progress, it’s why the mission will evolve in the coming year

  before Power BI delivery:

·       Extract Data from Data sources, store on central repository for traceability & auditability.

·       Check Data Quality & ensure mapping correction if necessary.

·       Review & Analyse the volume disruption with services owners.

·       Report service offers volume in central Report files.

·       Update “How to get the volume” in case of procedure update

  Once Power BI delivery is in place:

·       Contribute on automatic report remediation (Data Quality check + source remediation if necessary).

·       Automate central report file fulfilment.

·       Review & Analyse the volume disruption with services owners.

·       Report to GTS customers and to GTS ExCo (job with High visibility) on Volume trends vs targets, and highlight main disruptions and related root causes.:

  Dashboards Volume, key messages & Main volume disruption root causes.

  Trend vs target.

  Assist  to report on Volume to their customer.

·       Centralize volumes forecast for all the group (France perimeter until now, WW to address soon) to sustain different processes, among them IT cost management & capacity planning.

  Collect forecast.

  Update central file.

  Report on main disruptions to stakeholders (costing/billing process owner, capacity planning process owner, GTS departments/service owners).

The perimeter of this process and related responsibility will be extended over time (more service offers to report on, WW perimeter to address, etc.), so we are looking for good profile to assist us for this journey and take progressive ownership.

Profile required

·Minimum 5 years experienced graduate having:

  1. strong communication skills, 
  2. presenting skills (including powerpoint knowledge)
  3. Strong Excel knowledge with the ability to organize and analyze large amounts of data
  4. Strong PowerBI knowledge
  5. Preferred understanding of technology services - especially topics like docking, firewall, compute, storage, databases etc so that analysis of consumption, usage and variation is easy to deliver
  6. Knowing French language will be preferable

Why join us

“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”

Business insight

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow

will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices and sharing their skills with charities. There are many ways to get involved.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 23000N7T
Entity: SG Global Solution Centre
Starting date: 2023/10/01
Publication date: 2023/09/12