Lead Data Scientist


 Bangalore - India       Permanent contract        Information Technology

Mission

Excellent, accurate data analysis and timely action required to organizational monitoring and control over the performance management system. Should have experience in handling large size of data sets which are in structured & unstructured data.  This role provides on the ground, day to day analysis and support to customers [internal & counterparts], to predict the future analysis through various modelling & algorithm techniques to provide analysis and key insights to the findings which is a vital part of enabling GTS-OPM to deliver a top class service to its customers/end users.   

 

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Profile

Job Description

Title: Data Scientist

Purpose:

Excellent, accurate data analysis and timely action required to organizational monitoring and control over the performance management system. Should have experience in handling large size of data sets which are in structured & unstructured data.  This role provides on the ground, day to day analysis and support to customers [internal & counterparts], to predict the future analysis through various modelling & algorithm techniques to provide analysis and key insights to the findings which is a vital part of enabling GTS-OPM to deliver a top class service to its customers/end users.  

§  To take responsibility for analysing service/project data, ensuring any variances flagged up on Exception reports are investigated and action taken within agreed timescales

§  Ability to think creatively to solve real business problems

§  Generate ideas for exploratory analysis to shape future projects and provide recommendations for actions

§  Develop algorithms and predictive models to derive insights and business value from data

§  To play a key role on the predictive analysis & maintenance for the infrastructure monitoring & critical applications supported on it

§  Work closely with assigned business to ensure all improvements are driven correctly, provide feedback on on-going efforts & identify new areas of improvement.

§  Interpret data from various sources using statistical techniques to provide ongoing reports and draw conclusions for managerial actions and strategy.

§  Use statistical techniques for hypothesis testing for validating data and interpretations.

§  Create dashboards and reports to regularly communicate results and monitor key metrics

§  Given a business problem, estimate solution feasibility and potential approaches based on available data

Key Tasks:

To analyse data (Structured & unstructured) ensuring any variances flagged up on Exception reports are investigated and action taken within agreed timescales

 

 

·         Take responsibility for analysis of data with in depth knowledge of R / SAS or Python is essential

·         Challenge/Investigate, where appropriate, amend all unacceptable variances flagged on the Exception Reports.

  • Identify relevant trends, do follow--‐up analysis, prepare visualizations/dashboards with use of statistical modelling & algorithms
  • The ability to extract and analyze data, patterns, and related trends is needed, with the subsequent ability to synthesize the data into information consumable by senior business decision--‐makers.

 

Predictive Maintenance

  • Design and test various algorithms to produce statistical data in predicting future incidents (infrastructure)

·         proactive by being able to analyse the Infrastructure, rather than reacting to a situation, by maximizing productivity and reliability for the infrastructure & critical applications supported

To deliver exceptional standards of service to customers and play the champion role for the continual improvement

 

·         Maintain excellent communications (by phone and in writing) with Customers at all levels.

·         Investigate all possible leak incidents/issues ensuring all appropriate parties are kept informed at all times, in accordance with the service agreements.

·         Produce and send all /Management Reports within the agreed timescales

·         Ensure Key Performance Indicators against Customer Contract are analyzed and reported.

·         Identify and escalate issues and risks to Management

Other Tasks

  • Represent the performance management group activities at client/counterparts forum as and when required.

·         Project Work as required

·         A keen eye for innovation and bringing up the productivity for the delivered reports.

·         In addition to very strong technical skills, this position will have good business process analysis and interpersonal skills

Person Specification

Qualifications

Ø  Graduate or equivalent professional program

Ø  Working knowledge on the incident/problem/changes

Ø  Minimum 4-5 years of experience with basic technical infrastructure knowledge with at least 2 years of experience in data analysis projects / assignments

 

Essential

 

Ø  Advanced macro development

Ø  Lean or six sigma basic knowhow [ certification not mandatory]

Ø  ITIL certified  with knowhow on different  IPC tools

Desirable

 

Skills

 

Data Analysis & Numeracy

Ø  Strong level of proficiency in R/SAS or Python

Ø  Willingness to deep dive and work on difficult and ambiguous problems

Ø  Understanding of how to apply predictive & machine learning techniques like regression, Neutral nets, etc

Ø  Understanding of databases (RDBMS, MYSQL) from a perspective how to write queries (intermediate level) and pull essential data

Ø  Knowledge of predictive & machine learning techniques (clustering, sentiment analysis, decision tree learning, artificial neural networks, etc.) and their real-world advantages/drawbacks.

Ø  Knowledge of advanced statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, etc.) and experience with applications.

Essential

 

Ø  Knowledge in Hadoop ecosystem infrastructure

Desirable

Problem Solving and Innovation

Ø  Identifies the existence and cause of problems

Ø  Defines and analyses problems effectively

Ø  Evaluates options critically and makes reasoned decisions or recommendations

Ø  Implements decisions confidently

Ø  Ability to manage multiple priorities and commitments.

Ø  Willingness to understand and learn an existing and complex system

Essential

 

Team Work

Ø  Works well with other team members

Ø  Adapts to behaviour of others to achieve team goals

Ø  Negotiates to reach mutually acceptable outcomes

Ø  Assertive but not aggressive

Essential

 

Communication

Ø  Strong grasp of English

Ø  Listens effectively to understand needs of others

Ø  Able to build a good rapport with client

Ø  Uses language and communication appropriate to situation and audience

Ø  Presents and exchanges information clearly and accurately

Essential

 

IT

Ø  Computer Literate – Familiar with or competent user of Microsoft Office (Word , PPT, Excel), internet and email

Essential

 

Personal Attributes

 

Goal Orientated

Ø  Sets and plans to achieve objectives

Ø  Prioritises tasks to meet deadlines

Ø  Possesses good time management and organisation skills

Ø  Able to absorb service knowledge

Ø  Self starter – takes the initiative

Ø  Takes responsibility for own learning and development

Ø  Persists at tasks

Ø  Able to cope with routine work

Essential

 

Ø  Approachable

Essential

Ø  Strong sense of loyalty & integrity

Essential


Environment

Societe Generale Global Solution Centre (SG GSC), a 100% owned subsidiary of European banking major Societe Generale (SG). Our role and purpose is to enable the strategic vision of Societe Generale Group. We are doing this by pioneering cutting edge innovation from Design Thinking to Smart Automation & Artificial Intelligence and applying it to banking. SG Global Solution Centre provides services in the areas of Application Development and Maintenance, Infrastructure Management, Business Process Management, and Knowledge Process Management to Societe Generale’s business lines around the world.

“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status” 


"GSC OPM handles the Operations Management for GBIS which includes the Monitoring of events & service request for the infrastructure & application by Production Operation team, Service management team responsible for the Incident, Problem & Change Management for GTS infrastructure, Technical tooling team handling the monitoring & Scheduling services for the operation management, Continuous improvement team takes in charge of the quality deliverables on the process to suggest improvements, automations within OPM & predictive maintenance projects (GSC/GTS) "

SUB BL:

Continuous improvement team takes in charge of the quality deliverables on the process to suggest improvements, automations within OPM & predictive maintenance projects (GSC/GTS) 


Job code: 19000GXB
Business unit: SG Global Solution Centre
Starting date: Immediate
Date of publication: 01/08/2019
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Lead Data Scientist

Permanent contract   |   Bangalore - India   |   Information Technology