Lead - Patching Operations

Permanent contract|Bangalore|IT (Information Technology)

Lead - Patching Operations

  • Bangalore, India
  • Permanent contract
  • IT (Information Technology)


The responsibilities include but not limited to:

1. Manage the end to end delivery of the Patching related efforts for GTS
2. Review with SEC team on the vulnerabilties report and priortise the ones for remediation
3. Onboard skill teams for impact analysis of the assets in scope and engage Business teams for awareness and approval
4. Engage management for timely escalations and awareness 
5. Ensure the assets in scope are patched or risk acceptance sought for the ones missed
6. Share KPIs on the patching cycle
7. Guide the Skill teams / Infrastructure owners on the organizational policies & procedures
8. Review the resiliency status of the infrastructures in line with the organizational policy 
9. Review the obsolescence status of Infrastructures in line with the organizational policy
7. Participate in gap assessment, compliance readiness, compliance monitoring activities. 
8. Conduct planned/un-planned internal audit. 
9. Facilitating & tracking remediation & corrective action plan. 
10. Participating in continuous improvement initiatives. 
11. Assisting in collecting the Risk Management KPIs.

Profile required

1. Good knowledge on IT Infrastructures & their dependencies.
2. Good working knowledge on the OS upgrade process and tools (Ex: Serom)
3. Experience in driving similar projects for GTS
4. Good understanding of the Security Vulnerabilities and reporting 
5. Good understanding of the topics of Operational Risks such as Resiliency & Obsolescence & their impact on business.
6. Ability to communicate risk and compliance subject to multiple audience including technicians, business people and
7. Experience in project management 
8. Good knowledge of industry level best practices on Operational Risk Management.
9. Strong presentation and analytical skills for Management reports & KPIs 
10. Strong communication skills (written & verbal)
11. Strong Social Skills such as listening, convincing and negotiating. (This role has to do a lot of interaction with various
12. Experience in IT Governance and Compliance is a plus.
9. Experience in IT Governance and Compliance is a plus.

Why join us

“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.

Business insight

A 100% owned subsidiary of European banking and financial services major Societe Generale (SG), Societe Generale Global Solution Centre (SG GSC) came into existence in 2000. Established as an offshore development centre in Bangalore, also having a presence in Chennai, SG GSC has 15 years of sustainable delivery expertise to its credit, and develops global best practices to promote the strategic objectives of the Societe Generale Group.

SG GSC possesses in-depth understanding of the business processes and cutting-edge technologies across domains of Societe Generale’s diverse portfolio. We deliver best-in-class solutions to the Group’s entities in the realm of corporate and investment banking, retail banking, specialized financing and insurance, private banking, and global investment management and services.

We place the highest importance on our employees and provide extensive opportunities for career progression and development. SG GSC conforms to the group diversity principles, and has a multi-cultural staff representing seven nationalities, and speaking 20 languages. Women comprise 25% of our workforce.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 23000B7B
Entity: SG Global Solution Centre
Starting date: 2023/06/01
Publication date: 2023/05/09