Lead Process Engineer

 Bangalore, India       Permanent contract        Information Technology

Responsibilities

  • Drive transversal major IT production  incidents till its closure
  • Publish Post mortems for major IT incidents and ensure problem management for such incidents
  • Reporting of production reports as defined
  • Animate and develop production practices w/ chapter managers / leaders
  • Standardization on practices, tools and process
  • Steer practices maturity level improvement across Unit
  • Help to ensure regulators/ compliance needs are met
  • Encourage teams to contribute to the communities
  • Animate and leading the league according to Unit objectives
  • ITIL certification is  a plus

Profile Required

6+ years of IT experience required

Senior project manager with a good sensibility to production and infrastructure matters

Good sensitivity to Agile methods and framework;

 ITIL knowledge is fundamental given the nature of the project; 

Must keep aware of the live production matters (along with CRM team)

A good practice of English given the international context and the coverage of the project with regards to the implantations (notably Western Europe).


Why Join Us

“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.

Business Insight

A 100% owned subsidiary of European banking and financial services major Societe Generale (SG), Societe Generale Global Solution Centre (SG GSC) came into existence in 2000. Established as an offshore development centre in Bangalore, also having a presence in Chennai, SG GSC has 15 years of sustainable delivery expertise to its credit, and develops global best practices to promote the strategic objectives of the Societe Generale Group.
SG GSC possesses in-depth understanding of the business processes and cutting-edge technologies across domains of Societe Generale’s diverse portfolio. We deliver best-in-class solutions to the Group’s entities in the realm of corporate and investment banking, retail banking, specialized financing and insurance, private banking, and global investment management and services.
We place the highest importance on our employees and provide extensive opportunities for career progression and development. SG GSC conforms to the group diversity principles, and has a multi-cultural staff representing seven nationalities, and speaking 20 languages. Women comprise 25% of our workforce.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Job code: 20000KEE
Business unit: SG Global Solution Centre
Starting date: 30/10/2020
Date of publication: 16/10/2020
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Lead Process Engineer

Permanent contract   |   Bangalore   |   Information Technology