Responsibilities
Day to day work:
- Review the existing process and update it for being more autonomous.
- Propose new process and create new documentations.
- Define improvement plan: how to decrease number of alarm and escalations.
- Deal with Paris NRE TEAM to have approval or be autonomous on the resolution of the incident / alarms.
- Give an improvement plan for reducing number of tickets escalated to Paris team.
Qualifications
- Strong academic background with technology skills
- Good Network and Security knowledge (Routing & Switching, Firewalls)
- Knowledge of ITIL concepts.
- Knowledge on Network protocols: BGP, OSPF, RIP, EIGRP,IGRP, ISIS MPLS, QoS etc.
- Working experience on ACI , Nexus 9k and APICs
Abilities / Skills Required
- Strong stakeholder engagement / Client Relationship Management
- Very good attitude, good listener and adapter
- Motivated and proactive and ready to take more challenges
Profile required
Delivery & Operations
-
Relevant experience : 10-15 years
- Knowledge of (ACI)
- Knowledge of Switching and Routing
- Knowledge on routing protocols
- Plan, design, and document ACI architecture and deploy automated templates (with zero touch provisioning) to all locations. Build proposal for accelerating the TCP traffic utilizing SDWAN.
- Configure & orchestrate SD WAN for remote sites.
- Configure security zones & VRF’s to control the traffic on ACI.
- Configure SDWAN HA, Edge HA, WCCP and VRRP implementations.
- Developing, implementing, and deploying ACI and VXLAN
- Providing support and troubleshooting technical issues
- Creating and following ACI implementation plans
- participate in other next-gen technical project delivery
- Work with cross functional team for solution development and training and knowledge sharing
- Acts a single point of Technical contact during Technical Escalation Management
- Practices to make devices & operations more efficient
- Perform hands-on tests to validate customer proof-of-concept setups, network designs, and network deployments using new products and feature.
- Overall responsibility of expert level for technical support (Incident, Problem, Critical Changes)
- Good to moderate knowledge on IP Networkin
Delivery & Operations
-
Relevant experience : 10-15 years
- Knowledge of (ACI)
- Knowledge of Switching and Routing
- Knowledge on routing protocols
- Plan, design, and document ACI architecture and deploy automated templates (with zero touch provisioning) to all locations. Build proposal for accelerating the TCP traffic utilizing SDWAN.
- Configure & orchestrate SD WAN for remote sites.
- Configure security zones & VRF’s to control the traffic on ACI.
- Configure SDWAN HA, Edge HA, WCCP and VRRP implementations.
- Developing, implementing, and deploying ACI and VXLAN
- Providing support and troubleshooting technical issues
- Creating and following ACI implementation plans
- participate in other next-gen technical project delivery
- Work with cross functional team for solution development and training and knowledge sharing
- Acts a single point of Technical contact during Technical Escalation Management
- Practices to make devices & operations more efficient
- Perform hands-on tests to validate customer proof-of-concept setups, network designs, and network deployments using new products and feature.
- Overall responsibility of expert level for technical support (Incident, Problem, Critical Changes)
- Good to moderate knowledge on IP Networking CCNA /CCNP, Routing protocols (RIP, EIGRP, OSPF, BGP) and switching (VLAN, Trunking, Dot1x, various flavors of STP)
- ACI , Nexus 9k and Data Center Hands on Exper
- Experience in planning and designing or operating service provider or large enterprise WAN/LAN networks.
- Good communication skills
- Take the lead in outage calls
- Own and drive root cause and permanent resolution
- Perform moderate network changes
- Automate reports of bandwidth utilization, tcp optimization & performance of all SDWAN devices.
- g CCNA /CCNP, Routing protocols (RIP, EIGRP, OSPF, BGP) and switching (VLAN, Trunking, Dot1x, various flavors of STP)
- ACI , Nexus 9k and Data Center Hands on Exper
- Experience in planning and designing or operating service provider or large enterprise WAN/LAN networks.
- Good communication skills
- Take the lead in outage calls
- Own and drive root cause and permanent resolution
- Perform moderate network changes
- Automate reports of bandwidth utilization, tcp optimization & performance of all SDWAN devices.
Why join us
“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.
Business insight
At Société Générale, we are convinced that people are drivers of change, and that the world of
tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.
Whether you’re joining us for a period of months, years or your entire career, together we can have
a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.
If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a
daily basis and develop or strengthen your expertise, you will feel right at home with us!
Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during
their working hours, including sponsoring people struggling with their orientation or professional
integration, participating in the financial education of young apprentices and sharing their skills with
charities. There are many ways to get involved.
We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.