Responsibilities
- Manage Document Checking (Imports and Exports) for Europe and Asian entities.
- Well versed with UCP 600, ISP98
- Workflow coordination, queue management & client communication
- Maintaining the SLA’s as required by the Client on timeliness & quality.
- Managing Escalation / clarifications (i.e. addressing technical queries, discrepancies within team and from client)
- Maintain the book of operational procedures and Special practices updated
- Reports & Training
- Produce regularly reports on operational activities (quality and quantity) i.e. daily / weekly production reports, monthly KPI dashboards, etc.
- Training the process and procedures and regular updates to team members
- Managing the team shift schedule, team attendance, logistics on a daily basis.
Profile required
- At least 5-10 years of experience and in-depth knowledge in Trade Finance Operations, especially Document Checking
- Exposure towards Europe and Asian market is preferable
- Good knowledge of office automation tools (advanced in Excel (Pivot table), medium in Power point
- Knowledge of UCP 600, ISP98, CDCS Certification is a must
- Working knowledge in IMEX would be preferred.
- Knowledge in Compliance regulations (Anti-boycott languages, Anti-Money laundering, and OFAC - Office of the Foreign Asset Control )
Why join us
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”
Business insight
At Societe Generale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.
Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.
If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!
Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.
We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.