Listed Derivatives Client Facing Middle Officer

Permanent contract|Singapore|Banking operations processing

Listed Derivatives Client Facing Middle Officer

Singapore Permanent contract Banking operations processing


Responsibilities :

This role will support both operational and project activities.

Support & supervise production activities

  • Perform BAU activities, such as daily transactional activities, position & event management and ensure their completion on a timely manner, especially on the Japan perimeter (both global and Japanese booking clients)
  • Handle direct client’s transactional queries, perform investigation for proper resolution &/or direct them to appropriate teams as appropriate.
  • As a second step, supervise and be escalation point of contact for Japan related production topics and issues
  • Develop an expertise of the Societe Generale business and organization, as well as the PSC business to have an adequate understanding of the business and the supporting platform.
  • Cover for any other activities as the need arises to back up the team in a pro-active and professional manner
  • Responsible for managing relationship with key stakeholders in Japan, MARK CAM, Operational risk, other GBSU teams etc. to maintain and develop the partnership with these teams both onshore and offshore

Support Prime Services & Clearing Change topics

  • Responsible for ensuring BAU Change projects are managed in accordance with internal policies and industry best practice.
  • Perform business process review to identify manual / pain points and assess automation/streamlining/process improvement opportunities

Profile required

Particular Skills and Experience Required:

  • Minimum 7 years Industry experience essential with exposure to Equities, FX, Treasury and Futures / Options preferred
  • Minimum 3 years management experience required
  • Experience with project management is an advantage
  • Demonstrated experience across multiple departments within Operations
  • Degree holder in Finance or related discipline
  • Advanced knowledge of Excel, Access, Word, Powerpoint etc.
  • Fluent English, written and spoken. Japanese language is required due to Japanese client coverage.

Profile of Candidate:

  • Ability to work within team with diverse cultural backgrounds
  • Capability to work effectively and efficiently under pressure
  • Strong analytical and numerical skills. Detail oriented.
  • Good planning & organizational skills
  • Ability to prioritize both own and teams objectives
  • Enthusiastic and self motivated
  • Excellent verbal & written communication skills
  • Outgoing personality

Business insight

Company Description
Societe Generale is one of the leading European financial services groups. Founded in 1864, we have been playing a vital role in the economy for over 150 years. With more than 148,000 employees based in 76 countries worldwide, we accompany 32 million clients throughout the world on a daily basis. Based on a diversified universal banking model, the Group combines financial strength with a strategy of sustainable growth.

ASIA-PACIFIC (ASIA), as one of the Business Units of Societe Generale, operates in 12 locations across the Asia Pacific region, employing over 2,500 employees with the regional headquarter located in Hong Kong. Our activities here are centered on Societe Generale's Global Banking & Investor Solutions pole (GBIS), a major growth engine for the Group and a key pillar of Societe Generale's universal banking model. Our expertise in Asia Pacific ranges from Corporate & Investment Banking (Advisory, Financing and Global Markets) to Asset Management, Global Transaction Banking and specialised financial services like Equipment & Vendor Finance and Vehicle Leasing & Fleet Management. In addition, Societe Generale's Global Solution Centre (SGGSC) in Bangalore and Chennai offers customised business solutions to the Societe Generale Group globally including ASIA.

Department Description

The Derivatives Clearing Operations team supports the post-trade activity of Societe Generale’s ETD, FX and OTCC business and services servicing clients including Banks, Hedge Funds, Asset Managers and Corporations.

This role is based in Singapore and reports to the Client Middle Office manager in Singapore.
Market coverage: Global ETD markets

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 220000A3
Entity: Societe Generale Singapore Branch
Starting date: 2022/03/01
Publication date: 2022/01/05