Manager of European Middle Office – M/F/D
Responsibilities
Mission:
The key goal for this new position will be cooperation with Local Front Office and Client Service teams along with global bankers through providing consistent, high quality client service and support to achieve client satisfaction and loyalty.
Tasks and responsibilities:
- Coordinate Client on-boarding and account management activities within the team
- Supervise the implementation and support of Cash Management products and services
- Lead, support and develop the European Middle Office team to ensure knowledge and skills required to perform their roles
- Maximize service quality and operational efficiency while minimizing risk by using appropriate controls
- Ensure compliance with all group policies, standards and guidelines, local obligations, rules and reporting requirements, including reporting to local regulators
- Ensure appropriate structure and resources to optimize both service quality and operational efficiency
- Ensure team’s development and seamless working relationships with all stakeholders of the chain
- Strive for continuous process improvement in close cooperation with Payments & Cash Management in Paris and Local Desks
- Handle ad-hoc audit and/or inspection requirements
- Follow annual people management cycle
- Ensure close follow-up and execution of internal controls and audit recommendations
- Promote and implement central initiatives aiming at improving client centricity and satisfaction
- Report to the Société Générale Warsaw Payments & Cash Management Head of Client Service
Profile required
Studies & experience:
- Bachelor or master’s degree in Economics/Banking/Finance with a preference for Corporate Banking specialization
- Strong working experience in people management (minimum 15 direct reports) is a must have
- Minimum 5 years’ experience in banking industry is a must have
- Proven international Payments & Cash Management experience
Language skills:
- Fluency in Polish and English
- French, German, or another European language will be a plus
Technical, operational & Soft skills:
- Good knowledge of MS Office
- Presentation skills to facilitate team meetings and provide training to clients and colleagues
- Organizational skills and ability to prioritize work appropriately
- Excellent communication skills and collaboration with colleagues from different professional and cultural backgrounds
- Strong ability to build and develop relationships with internal as well as external clients
Why join us
Société Générale Poland is a multi-category bank offering every employee the possibility to have several careers in a professional career path. Internal mobility and training are two core areas we focus on, in a dynamic, prosperous and evolving context.
WE OFFER:
- Work in a pleasant atmosphere
- Employment contract
- Work in an international structure and opportunity for development
- Attractive remuneration
- Benefit package including extensive health package with dental care, hybrid work opportunity, meal allowance, holiday fund and many more
Business insight
At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.
Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.
If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!
Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.
We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.