Messaging and Mobility Engineer

Permanent contract|Montreal|IT (Information Technology)

Messaging and Mobility Engineer

Montreal, Canada Permanent contract IT (Information Technology)

Responsibilities

What are you applying for?

Come on join the Dynamic and Driven IT infrastructure teams in a digital transformation journey!
The Global Technology Services organization (GTS) consists of multiple technical streams that are responsible for defining the technical strategy and vision for their respective discipline. Our vision within GTS is to provide leading-edge cost-effective technology services and support based on real-time infrastructure that is shared by our respective business lines, requiring adherence to common standards, policies and security.
Messaging and Mobility Services (part of Digital Workspace Services technical stream) is responsible for Email Messaging infrastructure, Mobility of Core Apps, and Collaboration tools.  We are a small dynamic team, managing and providing support in various technologies and implementing services to create a competitive edge for our business.

What will be your day-to-day?

Your responsibilities include, but are not limited to, the following:

  • In this role, you will focus within the Messaging and Mobility Perimeter by providing support and solutions to the business

  • Projects include deployment of Microsoft Exchange Online, Intune Migration, and SharePoint online in a compliant and secure business environment

  • You will be responsible for diagnosing and troubleshooting general enterprise Messaging and Mobility issues

  • You will perform root cause analysis, incident management, communication with internal clients / business partners / Service team members

  • This role requires the ability to explain & justify design decisions to IT peers and articulate the advantages and risks of alternative solutions

  • Responsible for diagnosing and troubleshooting complex Messaging, Mobility, and Electronic Communication archiving issues

  • You will provide technical mentoring to other team members and actively participate in architecture reviews/strategic development activities

  • You will work closely with both IT and business partners to design and implement solutions supporting business needs

  • You will have an opportunity to expand your skills with exposure into complimentary technology such Microsoft Skype and Teams

  • Participate/Contribute with after-hours/weekend work in rotation with all members of the team

Profile required

What you bring to our team:

Competencies:

  • You have at least 5 years of experience in a similar position

  • You are able to multi-task and manage operational and project related tasks/responsibilities

  • You have an analytical problem-solving mindset

Technical Skills:

  • Emphasis on Microsoft Office 365 Services such Exchange Online/Sharepoint/Intune, Cisco Ironport Messaging Infrastructure, VMWare Workspace One, and regulatory archiving solutions (i.e. Global Relay)

  • Exposure to key technologies (Active Directory, Azure Fundamentals, DNS), scripting (PowerShell, Python, automation) and Agile methodologies

  • Exposure with Collaboration tools such as Skype/Teams, Enterprise Voice, JIVE, Symphony, and Enterprise File Sharing Solutions (e.g. Box Enterprise)

  • Working knowledge of TCP/IP, DNS and some level of experience with network infrastructure/topology

Bonus Skills:

  • Exposure with Cloud based collaboration tools used in the enterprise ecosystem (i.e. Webex, Zoom, BlueJeans, Qumu)

  • Familiarity with implementing Ethical Wall, Automation, Machine Learning capabilities within the collaboration ecosystem

  • Familiarity with Microsoft Graph API, .Net, C# programming

  • ITIL experience

  • Bilingualism (English and French)

Education:

  • Bachelor’s Degree in Computer Science/Engineering or the equivalent experience

What's in it for you?

  • Competitive salary and vacation package
  • Great coverage and Social benefits (2000$ health spending account to get massages or pay other services not covered by our insurance)
  • Personal Spending account (1000$/year), it even works to pay animal day care!
  • Maternity, paternity and adoption leave for all
  • An opportunity to express yourself and get involved:

Our employees resource groups and committee such as Pride and Allies, American Women Network, Black Leadership Network, One planet demonstrate the involvement of our employees for their community.

And… a great training offer plus opportunities to evolve within the company with mobility opportunities.

Why join us

A career within the Societe Generale Group is an opportunity to participate in a team effort to build the bank of tomorrow.

Together, let's be the future:

  • Commitment to putting integrity at the heart of our businesses

  • Commitment to Diversity and Inclusion

  • Climate commitment

  • Citizen engagement

You're not convinced yet? Meet our employees.

Are you interested in knowing more? Click here to find out.

Business insight

Societe Generale opened its Canadian headquarters in Montreal in 1974 to offer its financial services to corporations, financial institutions and governments. The Toronto and Calgary offices were opened in 1978 and 2006 respectively.

We now employ over four hundred people, both in the traditional banking sector (investment banking, funds and trading activities) and in the field of information technology, with the opening of our SG Montreal Solutions Centre subsidiary which, thanks to its geographical location and its cultural diversity, provides computer support and development for the New York and Paris teams.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 21000W40
Entity: Montreal Solution Center 1
Starting date: 2021/12/31
Publication date: 2021/11/10
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