Middle Office Agent - CDI

Permanent contract|Luxembourg|Customer service

Middle Office Agent - CDI

Luxembourg Permanent contract Customer service



In the context of new client acquisitions and the expansion of our Private Equity and Real Estate activities, we are looking to reinforce our team with a Middle Office Agent.

You will be part of a team of 10 agents covering AIFs. The team is part of a new business line related to the Alternative Investment Fund Business.

You scope of clients will be mainly AIFs and Securitization vehicles.

Tasks and responsibilities

  • Maintain Service Level Agreements. ;
  • Negotiate the content and perform annual checks to ensure the document is up to date;
  • Follow-up with Operations to ensure the document complies with operational processes;
  • Analyze and maintain quality charts and other client metrics;
  • Be involved in the department’s development projects.

Operational Tasks related to Private Equity and Real Estate Transactions:

  • Analyse Private Equite and Real Estate investments (KYT);
  • Process payments and book the related deals in the SGSS custody system;
  • Review quarterly Capital Account Statements;
  • Perform oversight duties and ownership-verification of Client assets;
  • Support the annual audit process (back testing, preparation and coordination with auditors);
  • Contribute to the new investment/vehicle launches.

Profile required

  • Bac +3 degree;
  • A first knowledge of the AIF industry;
  • At least one expertise in an operational department in the fund industry (e.g. FA, TA, Depositary);
  • You speak English, French and/or German;
  • You like to work as part of a team but at the same time, you are able to work independently;
  • You are able to work under pressure and respect fund cut-off times/deadlines;
  • You have a high capacity to focus on detail;
  • Able to interact easily with clients;
  • Position subject to MIF II.

Why join us

Société Générale Luxembourg is a multi-category bank offering every employee the possibility to have several careers in a professional career path. Internal mobility and training are two core areas we focus on, in a dynamic, prosperous and evolving context.

Business insight

We offer our employees a working environment adapted to the evolution of the business lines; this translates in two key words: remote working & agility (depending on the department).

Our unique geographical location in the heart of the City Centre and close to the Luxembourg City train station allows our employees to benefit from the advantages of a European capital.

“Building together, with our clients, a better and sustainable future through responsible and innovative financial solutions”.
Our CSR strategy is at the heart of our DNA and the Group wishes to position itself as one of the key players in the fight against climate change by supporting customers in their energy transition. In Luxembourg, our international environment offers us tremendous diversity within our teams, for which we guarantee equal opportunities.

Our open-innovation lab #Leplateaulux, in connection with the Luxembourg innovation ecosystem, allows our employees to benefit from proximity with external start-ups and internal project developers.

Société Générale Securities Services (SGSS), the Securities business line of Société Générale Group, is one of the main Administration and Custody actors for mutual funds in Luxembourg. We offer a complete range of services for institutional clients: liquidity management, compensation, depositary and conservation services, funds administration and asset servicing, transfer agent and issuer services.

Our Recruitment process:

The short-listed candidates will be invited to perform a reasoning test, a personality questionnaire and to one or more face to face interviews in order to discuss about their experience, skills and values. In order to finalize the recruitment process, the selected candidate will have to present a certain number of supporting documents before his integration (copy of diplomas, proof of previous jobs, and possibly an extract of the criminal record (bulletin n ° 3 for the Grand Duchy of Luxembourg).

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 21000GPN
Entity: Société Générale Securities Services
Starting date: 2021/08/01
Publication date: 2021/06/02