Middle Office Representative

Permanent contract|Chicago|Banking operations processing

Middle Office Representative

Chicago, United States Permanent contract Banking operations processing


•    Maintain relationships with clients which will be used to remediate operational trade lifecycle queries
•    Collaborate with colleagues to find solutions and offer a high level of client service while adhering to SG policies and procedures.
•    Participate in Operational Service Level Reviews with clients to gather feedback on the service provided by SG
•    Proactively mitigate risk, ensure we act within the best interest of the Company and its clients, and escalate when appropriate.
•    Recognise established policies and proposed solutions for innovation and improvement.  
•    Provide constructive feedback, promote simplicity and innovation in a professional manner, actively contribute and embrace change.
•    Demonstrate accountability, self-improvement and actively seek feedback where applicable.
•    Continually develop professional competences and contribute to the corporate goals and ambitions of SG  
•    Assist with any audit and compliance inquiries 
•    Assist with documentation of procedures and workflows

Profile required

•    Excellent interpersonal skills; able to communicate convincingly at all levels within the bank
•    Attention to detail and promote a think outside the box mentality
•    Strong written documentation abilities
•    Coordination skills (across and between the teams in OPER and the business)
•    Basic understanding of listed derivative market activities
•    Compliant with confidentiality requirements
•    Self-Motivated - Ability to work autonomously and be responsible for following matters through to completion 
•    Solution-focused, service-oriented and proactive
•    Team player, open to share knowledge
•    Possess a strong risk culture and reliable professional conduct
•    Always have a client centric approach

Technical Competencies
•    Knowledge of Microsoft Office Suite, with a heavy emphasis on Excel (pivot tables, functions, etc…)
•    Expertise of listed derivatives clearing workflow from trade execution to settlement
•    FIS GMI 
•    FIS ClearVision 
•    Knowledge of exchange GUI’s and SG internal systems (beneficial, not essential)

Business insight

The CFM team handles middle and back office functions for the (PSC) business lines, which include prime services, commodity clearing and global execution services.
The CFM team manages the operational, administrative, financial market processing, and clearing for over 80 exchanges globally. The team is held to the highest of standards, ensuring the client requirements are prioritized equally against market exposure.  In addition, the CFM team guarantees the control and security of transaction processing in accordance with current financial legislation.
•    The execution and clearing controls of all operations performed by FO and clients
•    The first level of control on operations and "quality" certification
•    Customer relationship management and all support during the life cycle of client trading activity
•    Keep clients informed of all regulatory changes impacting operations

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 22000NBR
Starting date: 2022/10/03
Publication date: 2022/08/03