Network Security Operations Administrator

 Montreal - Canada, Canada       Permanent contract        Information Technology


Department Summary: 

Come on join the IT infrastructures teams in a digital transformation journey.
Created on July 1st 2009 within the Corporates Resources and Innovation Divison (RESG), the Global Technology Services (GTS) department supports all the IT infrastructures of Société Générale Group and its subsidiaries (Crédit du Nord, Franfinance, etc.) in France and abroad. Today it represents almost 3500 employees around the world.
Its mission? To provide to the Group's businesses lines reliable IT services by providing offers, services levels and optimized costs that meet the needs of their internal clients; such as hosting business applications, workstations, collaborative services, network and telephony.
The Network department (HCS) provides network and network security services and expertise to all main network environments (routing, switching, firewalls,  …). The Network experts in Canada are working to maintain a good level of services on highly critical environnements in AMER,Europe and Asia, and accompagny business partners on their needs.


Level 2 Operations.

  • Monitoring during business hours
  • Daily morning check reports communication
  • Operational process & documentation improvement
  • Network administration protocols/tools

Incident management

  • Detection and communication during business hours
  • Resolution of Level 2 incidents and escalation
  • External vendors tickets management (Telecom, Hardware, Software)
  • Participate on on-call non-business hours, including week-end

Request management

  • Prioritize Daily requests & delivery

Change management

  • Change delivery during non-business hours, including week-end
  • Change configurations peer review with Level 3

All our positions are open to people with disabilities

Profile Required


  • Broad experience in various industry standard and Cisco data networking protocols (EIGRP/OSPF/BGP, Multicast, VDC, VPC/STP, OTV, MPLS, IPSEC)
  • Full working knowledge of Cisco Catalyst 9k/6k/4k/3k, Nexus 9k/7k/5k/3k/2k
  • Full working knowledge Routing ISR/ASR platforms
  • Good working knowledge of Cisco ACI
  • Good working knowledge of Fortinet, Checkpoint & Cisco ASA Firewalls
  • Good working knowledge of Netscaler, F5 Load balancers
  • Good working knowledge of McAfee Proxy
  • Good working knowledge of Pulse Secure VPN appliances


  • Understanding of telecom technologies: DWDM, SONET and SDH
  • Unix system management & scripting capability: Python & Ansible, GITHUB
  • Network tools knowledge: CA Spectrum & eHealth, Shiken / Nagios
  • Network probes: Netscout, Corvil, EXTRAHOP
  • Matrix switches: Gigamon, Arista


  • Strong knowledge of ITIL - IT Infrastructure management best practices
  • Strong operational skill with capacity to prioritize multiple requests or incidents
  • Adaptability: Able to adjust to new environments, work effectively in varied situations and function in changing circumstances with a minimum of confusion or loss of productivity.
  • Communication Skills: excellent verbal and writing skills in English are a must (in French are a plus),



  • Experience with working in an International firm 
  • Follow the Sun experience 
  • 5+ years experience with the required technical experience listed above
  • Experience in data network and/or network security operations
  • Experience in exchange or investment banking environment


  • Desired:   Master’s degree in computer science or related
  • Desired:   Cisco CCNP Level certification


Business Insight

Societe Generale is one of the leading European financial services groups. Based on a diversified and integrated banking model, the Group combines financial strength and proven expertise in innovation with a strategy of sustainable growth, aiming to be the trusted partner for its clients, committed to the positive transformations of society and the economy.

Active in the real economy for over 150 years, with a solid position in Europe and connected to the rest of the world, Societe Generale has over 147,000 members of staff in 67 countries and supports on a daily basis 32 million individual clients, businesses and institutional investors around the world by offering a wide range of advisory services and tailored financial solutions

Societe Generale opened its Canadian headquarters in Montreal in 1974 to offer its financial services to corporations, financial institutions and governments. The Toronto and Calgary offices were opened in 1978 and 2006 respectively.

We now employ over four hundred people, both in the traditional banking sector (investment banking, funds and trading activities) and in the field of information technology, with the opening of our SG Montreal Solutions Centre subsidiary which, thanks to its geographical location and its cultural diversity, provides computer support and development for the New York and Paris teams.

Job code: 19000FRI
Business unit: SG CIB
Starting date: Immediate
Date of publication: 11/09/2019
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Network Security Operations Administrator

Permanent contract   |   Montreal - Canada   |   Information Technology