Operational Risk Senior Manager (VP)

Permanent contract|London|Risks

Operational Risk Senior Manager (VP)

Kleinwort Hambros
London, United Kingdom Permanent contract Risks


Kleinwort Hambros has a wealth of experience in helping individuals, families, entrepreneurs, charities and their advisers to manage their financial assets, whether they are based in the UK or overseas.

The Role

At Kleinwort Hambros, we know how to simplify life’s financial challenges.  We also understand the importance of creating a strong relationship with our clients. Driven by shared values of team spirit, commitment, responsibility and innovation, all our teams are focused on delivering a truly personal service. All our staff, regardless of their role, help create better, deeper, more personal relationships with our clients, while offering them a greater level of service and opportunity.

The First Line Operational Risk Senior Manager oversees the implementation, coordination, steering, challenge and the animation of the Level 1 control framework and the control of operational risk of its BU/ SU or Entity. This role requires close collaboration with the operational managers of the perimeter, who are ultimately responsible for the quality of the permanent level 1 control framework’s performance on their activities. The mission is to deploy and monitor the Operational Risk Management and Permanent Level 1 Control Framework on its scope of responsibility and undertake the RCSA exercise.  In addition work with the Compliance and HO Teams to deliver and record the Anti Bribery and Corruption Risk Assessments to the KH business and ensure this is recorded accurately in the group tools.

The holistic approach ensures that risks are identified and qualified, that the operational risk management framework is deployed, that Level 1 controls are deployed and carried out, that losses and incidents are analysed and reported to the correct committees, with a view to a continuous improvement of the overall risk framework.

Roles and Responsibilities

  • Lead the Operational Risk function within KH (team of 3-4 members) in the fulfilment of their responsibilities as listed in the previous section. 
  • Support and deputise, where required, for the head of LOD1 Risk and Governance at various committees and forums
  • Lead the LOD 1b Risk Team in the timely and accuracy of their MI and monthly reporting packs
  • Support the team in their delivery against Internal Audit findings and and My Actions (Internal tracking tool) findings to ensure timely closure and prevent overdues
  • Lead the team with T2eorem (risk Incident collection tool) initiatives and completion, to align to the group model
  • Chair weekly Team meetings with the team, recording minutes and uploading in SMR file

Profile required

Skills and Experience

  • Previous Operational Risk experience, preferably within a financial services environment, Private Banking/Wealth Management is advantageous.
  • Knowledge and experience of ABC (Anti Bribery and Corruption) frameworks
  • Broad understanding of the FCA, PRA, GFSC and JFSC operational risk related regulations
  • Proven track record managing a team, supporting, coaching and mentoring
  • Experience of embedding risk management with a good understanding of concepts, tools and frameworks
  • Desire to further develop the control environment (bringing new ideas) and promote operational risk awareness, thus ensuring the operational risk framework continues to be firmly embedded in the business
  • Excellent interpersonal communication skills to build and sustain relationship with the business and key stakeholders
  • Effective influencing skills with an ability to challenge with confidence
  • Excellent written communication skills, including the ability to write clear and well-structured reports on issue

Why join us

People join for the impact they can have on us. They stay for the impact we have on them. A flatter structure offers visibility and exposure beyond that of our competitors, so you know our names, and we know yours. It's personable, human, and inspires success through passion. By encouraging open mindedness and a willingness to share ideas, we have adapted to market changes and thrived through innovation. Bringing words like “hard work” and “dedication” together with “community” and “respect” has enabled us to work collaboratively and build our future together. We call this Team Spirit and it's what makes us different. It's what makes you different.

Business insight

If you feel you have the required experience and qualifications, then please apply to the SG Resourcing Team, and we will manage your application. At Société Générale, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, colour, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender identity.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 22000N75
Entity: Kleinwort Hambros
Starting date: 2022/10/02
Publication date: 2022/08/12