Partner Relationship Manager

Permanent contract|Bucuresti|Compliance

Partner Relationship Manager

  • Bucuresti, Romania
  • Permanent contract
  • Compliance


The Partner Relationship Manager is responsible for the proper management of the operational relationship with our external and internal partners: management of inconveniences/risks, prioritization of activities, definition and review of trajectory/volume/CAPEX, management of specific projects.

  • Management support: Support the Head of the Business Line on specific areas:
    • Prepare and drive business reviews while collaborating with the management team and support functions;
    • Represent the Business Line in different transversal initiatives. Contributes to priority projects by adding creative insights and developing recommendations;
    • Lead business analysis to diagnose specific challenges and identify improvement opportunities on topics in Finance, HR, Communication, Reporting areas;
    • Active involvement, alongside management teams, in cross-functional initiatives.
  • Partner engagement:
    • Drive financial conversations with partners related to budget definition and adjustments, invoicing process, etc.
    • Responsible for iterations with both external and internal partners of KYU Utility / Legal Entities;
    • Organization and preparation of tactical committees with external partners;
    • Definition / revision of trajectories;
    • Monitoring of volumes, CAPEX estimates, management of budget and invoicing aspects - for each project of the KYU Utility / Legal Entities department;
    • Customer satisfaction monitoring, escalation management;
    • Implementation of projections and specific activity flows;
    • SPOC for administrative issues (contractual issues, etc.);
    • New project Implementation/ Transition;
    • Monitoring of continuous improvement initiatives;
    • Involvement in transversal tasks, efficiency gain initiatives, etc.
    • Participation in tactical committees with stakeholders.
  • Budget management: Partner closely with management team and Finance team to run the regular budgeting process for the Business Line (yearly budget definition and forecasts, budget execution monitoring, supervision of monthly billing process for the clients, address / solution budget variations).  
  • Contract management: Being responsible for the overall contract management, managing onboarding of new clients, contracts definition and regular reviews.
  • Reporting: Coordinate the Reporting team handling the reporting activity for the operational processes within the Business Line. Manage the team performance in coordination with the operational teams and considering business needs.

Profile required

  • Have minimum 3 years’ experience as operations manager / account manager / business planning manager/ managing support functions (like Reporting, Finance, Business Excellence) in large corporates;
  • Experience in managing mid/large scale budgets / P&L accounts;
  • Experience in client engagement area at senior level would be a plus (sales, account management, marketing, business development);
  • Very good French and English skills (minimum B1);
  • Excellent interpersonal and communication skills, with the ability to communicate and influence at a senior management level;
  • Motivated by problem solving and dynamic environment;
  • Strong organizing and analytical skills, with proficiency in metrics and numbers;
  • Strong PowerPoint / Excel skills required.

Why join us

SG GSC is a Great Place to Work® certified company. Here, you will find a flexible workplace and culture, autonomy, constant learning opportunities, dynamism, and talented people, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.

If you feel like ambitiously pursuing your goals, then you have come to the right place.

Plus, you will enjoy all our benefits:

  • competitive compensation & remuneration, including annual performance bonus;
  • preventive healthcare plan, and group health & life insurance;
  • wide range of flexible benefits within a monthly budget;
  • office perks, wellbeing and mental health programs;
  • various social benefits and bonuses for personal or family events;
  • 9-to-5 workday & work-from-home options with enablement bonus at onboarding;
  • additional paid and unpaid time off, including Sabbatical leave;
  • learning and growth opportunities based on individual development and career plans;
  • unlimited access to various eLearning resources.

Business insight

We are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. 

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us! 

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

  • Reference: 230006HJ
  • Entity: SG Global Solution Centre Romania
  • Starting date: 2023/06/01
  • Publication date: 2023/03/08