Process Engineer

 Bangalore, India       Permanent contract        Other job functions


  • To take responsibility for analysing service/project data, ensuring any variances flagged up on Exception reports are investigated and action taken within agreed timescales. 

    • To produce required Management Reports as per agreement in terms of frequency and content standardization

    • Work closely with assigned business to ensure all improvements are driven correctly, provide feedback on on-going efforts & identify new areas of improvement

    • Challenge/Investigate and, where appropriate, amend all unacceptable variances flagged on the Exception Reports.

    • Update the standard operating procedures for different reports.

    • Identify relevant trends, do follow--‐up analysis, prepare visualizations/dashboards

    • The ability to extract and analyze data, patterns, and related trends is needed, with the subsequent ability to synthesize the data into information consumable by senior business decision makers

Profile Required

  • The person is responsible for maintaining the quality of production to the satisfaction of onshore partners; analyse various processes in PAS and ensure they are optimised with reduction of redundant jobs/activities; provide data for global steerco and liaise with team in GSC/GTS. 
  • Excellent, accurate data analysis and timely action is central to organizational monitoring and control over the performance management system.  This role provides on the ground, day to day analysis and support to customers [internal & counterparts]

  • Performing quality checks for PAS perimeter
  • Ensuring the audit compliance is met
  • Ensuring accurate and timely completion of work
  • Collection of information/data for production Steerco/MRM etc
  • Ensuring the new team members are inducted in the system appropriately
  • Follow up on mandatory training for entire PAS & PLT
  • Reporting as required
  • Ensuring CLSA are reviewed and updated on a regular basis

Why Join Us

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

Business Insight

A 100% owned subsidiary of European banking and financial services major Societe Generale (SG), Societe Generale Global Solution Centre (SG GSC) came into existence in 2000. Established as an offshore development centre in Bangalore, also having a presence in Chennai, SG GSC has 15 years of sustainable delivery expertise to its credit, and develops global best practices to promote the strategic objectives of the Societe Generale Group.

SG GSC possesses in-depth understanding of the business processes and cutting-edge technologies across domains of Societe Generale’s diverse portfolio. We deliver best-in-class solutions to the Group’s entities in the realm of corporate and investment banking, retail banking, specialized financing and insurance, private banking, and global investment management and services.

We place the highest importance on our employees and provide extensive opportunities for career progression and development. SG GSC conforms to the group diversity principles, and has a multi-cultural staff representing seven nationalities, and speaking 20 languages. Women comprise 25% of our workforce.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Job code: 20000A01
Business unit: SG Global Solution Centre
Starting date: 03/08/2020
Date of publication: 26/06/2020
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Process Engineer

Permanent contract   |   Bangalore   |   Other job functions