QA Analyst - KYC

Permanent contract|Chennai|Banking operations processing

QA Analyst - KYC

Chennai, India Permanent contract Banking operations processing


•Perform quality review of customer files that have been completed and reviewed by a teams specific QC.

•Provide resolution in case of any disagreement while performing QA.

•Perform QA based on the defined QA framework for sample size and create error logs identifying knowledge gaps between QC Analysts and analysts. Coordinating with training partners/SME team to bridge the gaps.

•Reporting on quality aspects - categories and types of errors, error severity, etc.

•Provide weekly updates to all Function leads on the quality observations.

•Identifies areas of risk and make recommendations on operational improvements, processes for compliance, quality assurance and any additional training essential to mitigate risk. Seeks ways to assist the Bank in strengthening controls, remain compliant and improve efficiency.

•Track and review Quality Assurance observations with the Line of Business and Quality Control management team

•Perform root cause analysis and identify solutions and best practices to support quality of KYC Due Diligence in alignment with Global KYC Standards and guidance

•Formulate recommendations to further improve the overall quality level of the business.

Maintain a continuous improvement philosophy, conceptualizing the vision for future enhancements to the Quality program

•Train new joiners in the team

- Lead Calibration calls

- Collaborate with SME to conduct Error based learning calls

- Prepare Governence decks for monthly meeting with stakeholders

- Provide support to QA Manager, and work a back up for the Manager.

Profile required

•Should have completed post graduation in Commerce/Science

•Should have 3 to 5 years of relevant KYC experience

•Familiarity with the principles of risk based KYC, client risk assessment and the products used in a wholesale banking and institutional broker dealer business

•Should have worked on tools like world check, LexisNexis, Bankers Almanac etc. Experience on negative news aggregator such as ACCUITY is preferable.

•Good proficiency with MS Excel, Access, PowerPoint, MS Word

•Should have a relevant industry accreditation in the area of expertise , ICA/ACAMS.

Why join us

“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.

Business insight

At Societe Generale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 22000HZZ
Entity: SG Global Solution Centre
Starting date: 2022/08/01
Publication date: 2022/06/14