QA Automation Developer

 Montreal, Canada       Permanent contract        Information Technology


Primary tasks related to QA role include but are not limited to:

  • Functional Testing of applications including the validation of end to end workflow.
  • Documentation and execution of test approach and test cases for the verification and validation of software requirements.
  • Analytical evaluation of requirements and documentation of test strategy, test plan and test cases.
  • Clear documentation of reported bugs. Follow-up with development team on reported bugs and incorporation in regression testing.
  • Maintenance of manual regression testing, using in-house tools and HP/ Mercury Suite (Quick Test Professional and Quality Center).
  • Efficient status reporting to Management on a regular basis.
  • Meeting deadlines and finding solutions to meet appropriate test needs.
  • Strong hands on experience in use of SQL scripts
  • Creation & writing of  test strategies
  • Effectively manage the Client Relationship with the end user community
  • Participate in production support activities, as needed, within a larger team

Primary tasks related to Production Support role include but are not limited to:

  • Provide timely resolution of functional and technical issues and report incidents to the appropriate chain of command. End user community includes FO, MO, Product Controls, and Risk.
  • Troubleshoot functional issues in a complex financial environment, with various applications and architecture regionally and/or globally. Multi-tasking environment.
  • Provide functional and technical expertise to produce and promote maintainable and quality solutions. Includes documenting system requirements and documentation of support run book.
  • Communicate with users regarding application outages.
  • Liaise with development teams in Bangalore, New York, and Paris.
  • Help configure setup as requested by users and monitor platforms.
  • Understand regulatory environment and constraints.
  • Perform post-rollout testing of new releases (quality assurance).
  • Handle queries and one-off data research requests from users.
  • Respond to end users within timeframe dictated by the severity of the problem, and document and track (case histories, issues, and action steps) the response.
  • Research technical processes using sources such as error logs and product technical documentation; and identify solutions to resolve problems or improve efficiency.
  • Respect internal IT norms, standards, and processes.
  • Timely reporting of production and project status to client and IT management.
  • Effective and efficient oral and written communication to various audiences at appropriate levels.
  • Partner with development teams (NY/Paris) on release management.
  • Partner with the Global support teams (Paris/Asia) to ensure quality support to our end users.
  • Effectively manage the Client Relationship with the end user community.

Profile Required


  • Strong testing skills experience, dynamic-high energy and attention to details, autonomous, effective communication, adaptability, fast learning capability, organization skills, client service-oriented, readiness to understand and learn an existing and complex system.
  • Solid problem solving and analytical skills.  Ability to manage multiple priorities, commitments and projects. Must be able to work on multiple projects when needed. Meet project deadlines.
  • Communicate responsibly with other team members. Must be equipped with required soft skills to meet job challenges. Pro-active with strong communication skills and excellent multi-tasking capabilities.
  • Efficient time management skills to handle challenging workload. Multi tasking skills required.
  • Clear understanding and practical experience of the application of QA process and methodology.
  • Team player. Problem solving approach and positive attitude towards work assignments.
  • Team management, Including the scheduling training and day to day activities to support the running of the perimeter

Technical Skills & Knowledge:

  • Quality Center or similar tools
  • Quick Test Professional or similar tools
  • Competency in SQL
  • Knowledge on Client/Server applications
  • Competency in MS Office applications (i.e. Excel, Access)
  • Highly organized with attention to detail
  • Good communication skills
  • Excellent communication, presentation, influencing, and reasoning skills

Qualifications (Experience, Education, Languages):

  • Minimum 3 years’ experience in QA testing
  • Bachelor’s Degree in Computer Science or similar

Nice To Haves:

  • Experience working with RSA Archer GRC platform
  • Experience interacting with end users and knowledge of production support practices

Employee Specific Job Responsibilities:

  • The QA role will be an extension of a larger development team based in New York/New Jersey. 
  • This role will co-locate with other team members, also based in Montreal, responsible for production maintenance and support activities

Business Insight

Societe Generale is one of the leading European financial services groups. Based on a diversified and integrated banking model, the Group combines financial strength and proven expertise in innovation with a strategy of sustainable growth, aiming to be the trusted partner for its clients, committed to the positive transformations of society and the economy.

Active in the real economy for over 150 years, with a solid position in Europe and connected to the rest of the world, Societe Generale has over 147,000 members of staff in 67 countries and supports on a daily basis 32 million individual clients, businesses and institutional investors around the world by offering a wide range of advisory services and tailored financial solutions

Societe Generale opened its Canadian headquarters in Montreal in 1974 to offer its financial services to corporations, financial institutions and governments. The Toronto and Calgary offices were opened in 1978 and 2006 respectively.

We now employ over four hundred people, both in the traditional banking sector (investment banking, funds and trading activities) and in the field of information technology, with the opening of our SG Montreal Solutions Centre subsidiary which, thanks to its geographical location and its cultural diversity, provides computer support and development for the New York and Paris teams.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Job code: 19000XND
Business unit: SG CIB
Starting date: 03/02/2020
Date of publication: 08/01/2020
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QA Automation Developer

Permanent contract   |   Montreal   |   Information Technology