Quality Assurance Analyst with French CDD 1 year

Fixed term contract|Bucuresti|Compliance

Quality Assurance Analyst with French CDD 1 year

  • Bucuresti, Romania
  • Fixed term contract
  • Compliance


Performs daily quality control checks on the files analyzed by the analysts and monitors the level of performance of the processes, operational teams and analysts.

Specifically, you will be required to:

  • Produce the performance report for each process/team/analysts;
  • Lead the creation of action plans by identifying corrrective and preventive actions together with the Team Leaders/ Process experts, aiming to resolve all quality issues and prevent subsequent occurences;
  • Identify risks related to the non-performance of the KPIs agreed with the client and proposes mitigation plans;
  • Based on the control results, identifies quality improvements opportunities for KYC (Know Your Customer) activities;
  • Contribute to maintaining or improving the quality level of Know Your Customer operations by formulating proactive solutions, collecting and analyzing quality data;
  • Monitor the efficiency, effectiveness and progress of the implemented solutions;
  • Actively contribute to the preparation of analyzes and presentations to the client, participating in meetings dedicated to quality control.

Profile required

  • Experience in quality controlling – min. 2 years;
  • Experience in process analysis, continuous improvement;
  • Basic knowledge of LSS/Agile/CAPA methodologies;
  • Fluent in French;
  • Very good effective communication skills both written and oral;
  • Able to work in high pressure environment;
  • Excellent analythical skills;
  • Work experience  in retail banking sector is a plus;
  • Very good attention to details;
  • Risk orientation skills;
  • Positive attitude and a cooperative person.

Why join us

SG GSC is a Great Place to Work® certified company. Here, you will find a flexible workplace and culture, autonomy, constant learning opportunities, dynamism, and talented people, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.

If you feel like ambitiously pursuing your goals, then you have come to the right place.

Plus, you will enjoy all our benefits:

  • competitive compensation & remuneration, including annual performance bonus;
  • preventive healthcare plan, and group health & life insurance;
  • wide range of flexible benefits within a monthly budget;
  • office perks, wellbeing and mental health programs;
  • various social benefits and bonuses for personal or family events;
  • 9-to-5 workday & hybrid model with work-from-home enablement bonus at onboarding;
  • additional paid and unpaid time off, including Sabbatical leave;
  • learning and growth opportunities based on individual development and career plans;
  • unlimited access to various eLearning resources.

Business insight

We are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 23000G3U
Entity: SG Global Solution Centre Romania
Starting date: 2023/09/01
Publication date: 2023/05/17