Quality Controller PM

Permanent contract|Bucuresti|Banking operations processing

Quality Controller PM

Bucuresti, Romania Permanent contract Banking operations processing


Performs daily quality control checks on the files analyzed by the KYC (Know Your Customer) analysts and monitors the level of performance of both the analyst and the entire team level.

Specifically, you will be required to:

  • Produce performance reports for the area in scope of control;
  • Identify risks related to the not performance of the KPIs agreed with the client;
  • Offer support to the KYC team leaders/ team coordinators in performing the action plans for solving the quality issues;
  • Contribute at the improvement of the optimization ideas;  
  • Based on the control results, identifies quality improvements opportunities for KYC activities.

Profile required

  • Experience in KYC domain;
  • Very good French and English language level (minimum B1+);
  • Very good effective communication skills both written and oral;
  • Work experience Quality Assurance and retail banking sector is a plus;
  • Experience in quality controlling;
  • Very good attention to details;
  • Risk orientation skills;
  • Positive attitude and a cooperative person;
  • Able to work in high pressure environment.

Why join us

SG GSC is a Great Place to Work® certified company. Here, you will find a flexible workplace and culture, autonomy, constant learning opportunities, dynamism, and talented people, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.

If you feel like ambitiously pursuing your goals, then you have come to the right place.

Plus, you will enjoy all our benefits:

  • competitive compensation & remuneration, including annual performance bonus;
  • preventive healthcare plan, and group health & life insurance;
  • wide range of flexible benefits within a monthly budget;
  • office perks, wellbeing and mental health programs;
  • various social benefits and bonuses for personal or family events;
  • 9-to-5 workday & work-from-home options with enablement bonus at onboarding;
  • additional paid and unpaid time off, including Sabbatical leave;
  • learning and growth opportunities based on individual development and career plans;
  • unlimited access to various eLearning resources.

Business insight

We are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 21000R9X
Entity: SG Global Solution Centre Romania
Starting date: 2022/03/01
Publication date: 2022/01/25