Regional Head of Hosting and Connectivity Services

Permanent contract|Singapore|IT (Information Technology)

Regional Head of Hosting and Connectivity Services

  • Singapore, Singapore (country)
  • Permanent contract
  • IT (Information Technology)

Responsibilities

  • Manage the community of Network & Datacenter engineers in Asia Pacific (~15 staffs) in charge of all connectivity/networking solutions used in the region (LAN/WAN, VPN/Internet, datacenter, security…) and related services (admin/monitoring, automation & self-service too etc.).
  • Responsible for the quality of production on the Housing and connectivity perimeter.
  • Build and implement long-term strategic goals and short-term tactical plans for deploying, managing, and maintaining all services linked to the perimeter.
  • Ensure that proposed and existing technical architectures are aligned to group standard and objectives.
  • Make sure we have all required policies & procedures covering architecture & security standards are in place.
  • Supervise & manage strategic projects for the region (SD-WAN, infrastructure revamping, …)
  • Be an escalation point for any major issue in Asia & participate in regional Alertco for GTS
  • Manage Operational Risk (Security, Internal/external audits, permanent supervision etc.)

Financials

  • Plan and construct the budget needs in agreement with global and regional stakeholders.
  • Closely monitor budget consumption in accordance with budget guidelines and expected targets (landing plan)
  • Ensure correct cost allocation and meaningful categorization (alignment of financial/GTS reports)

Staff Management

  • Manage the regional network staff, ensuring they have SMART objectives, clear roles defined with up-to-date job descriptions, training & personal development plans.
  • Ensure succession planning for key roles and provide corporate coaching to direct reports.
  • Communicate to the team on a regular basis in terms of regional & global agenda.
  • Promote social and environmental objectives (CSR), even when not directly related to daily job.

Business, Partners & Stakeholders management

  • Implement formal governance with key partners and monitor closely business satisfaction & quality of service.
  • Assist business lines in the implementation of their strategic goals in Asia.
  • Develop & maintain a strong engagement with Paris global management to guarantee good consistency between global/regional strategies. Contribute to international Network community Exco
  • Manage strategic vendors in partnership with regional CTO and global GTS functions, (Cisco, NTT, Equinix, OBS etc.)
  • Provide market intelligence (new technologies, industry best practices) and propose disruptive solutions to enable new business opportunities.

Profile required

Academic Background and Certifications, Experience.

  • University degree in Computer Science, Computer Engineering or equivalent with a post graduate degree being advantageous
  • Extensive experience in delivering IT services and managing teams across multiple location
  • Prior experience in delivering datacenter and wide range of network & telecom services (LAN, WAN, Security)
  • Strong analytical & problem-solving skills
  • Autonomous and resourceful
  • Handle and settle people conflicts
  • Major incident & crisis management
  • Experience in establishing strong and long-term relationship with internal partners
  • Excellent communication (written and verbal). Fluent in English
  • Broad understanding of Infrastructure services, operational risks and management methodologies

Behavioral Skills

  • Client - Client  focus: I put long term relationship with our clients at the center of my actions, whatever my position
  • Team Spirit - Collective mindset: I favour the team’s interest over my own results
  • Innovation - Technology: I adopt new  technologies in the solutions and projects I work on
  • Responsibility - Accountability: I make decisions in my scope of responsibilities
  • Responsibility - Performance: I strive for high performance
  • Commitment - Sustainability: I strive to develop my skills and knowledge

We regret to inform that only shortlisted candidate will be notified.

Business insight

Company Description

Societe Generale in Asia Pacific

Societe Generale is one of the leading European financial services groups. Founded in 1864, we have been playing a vital role in the economy for over 150 years. With more than 148,000 employees based in 76 countries worldwide, we accompany 32 million clients throughout the world on a daily basis. Based on a diversified universal banking model, the Group combines financial strength with a strategy of sustainable growth.

ASIA-PACIFIC (ASIA), as one of the Business Units of Societe Generale, operates in 12 locations across the Asia Pacific region, employing over 2,500 employees with the regional headquarter located in Hong Kong. Our activities here are centered on Societe Generale's Global Banking & Investor Solutions pole (GBIS), a major growth engine for the Group and a key pillar of Societe Generale's universal banking model. Our expertise in Asia Pacific ranges from Corporate & Investment Banking (Advisory, Financing and Global Markets) to Asset Management, Global Transaction Banking and specialised financial services like Equipment & Vendor Finance and Vehicle Leasing & Fleet Management. In addition, Societe Generale's Global Solution Centre (SGGSC) in Bangalore and Chennai offers customised business solutions to the Societe Generale Group globally including ASIA.

For more information, follow us on LinkedIn @Société Générale or visit our website www.societegenerale.asia.

Department Description

The IT Infrastructure department, Global Technical Services (GTS), is one of the major stakes for the bank and is at the heart of Societe Generale group's strategy.

Today, the Digital Transformation raises important challenges around IT Architecture, Infrastructure and Security. Many of these challenges are opportunities to imagine new experiences for our clients and new way to deliver IT services.

Within the Group Chief Operating Office, GTS department plays a key role in the Digital Transformation. With more than 3500 GTS staff located across the world, GTS develops innovative projects while delivering operational excellence for infrastructure services to 148,000 employees and 32 millions external clients.

GTS staff motivation comes from the new technologies they deliver to enhance agility of the various business lines (Hybrid Cloud, Seamless security, Big Data and A.I., smart and virtualized workplace, best in class market data and connectivity to exchanges).

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 24000I16
Entity: Societe Generale Singapore Branch
Starting date: 2024/10/01
Publication date: 2024/07/04
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